Reviews (14)
Overall rating
3.2
February 7, 2022
Customer support is terrible!!!! I have tried to contact them via e-mail many times throughout 2021 and I have not heard from them at all. Their app works well, but when you need help, they are NOWHERE TO BE FOUND...... HOW CAN I REACH OUT TO YOU????????????
E-Optician
Hong Kong SAR
Over 2 years using the app
Gravity Software replied
February 7, 2022
Hi Enrique, we are very sorry for the inconvenience caused. We have tried to search for e-mails from you, but we can't see anything in our mailbox. Please let me know how we can help you and we will treat it as a priority. Once again we are very sorry if we missed an email from you.
Kind regards,
Magda