Utterbond Subscriptions App
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Reviews (86)
App is buggy and support is unreliable. We've run into frequent issues, such as the app skipping months of a subscription randomly and lack of functionality limiting us from editing subscriptions that are paid in advance. I've sent in support tickets but haven't received any help. 5/24/22 Update — The app developer reached out and asked me to remove my 2 star review, but still hasn't helped with my issues. The monthly subscription that was previously skipping entire months is now charging the customer for a full year, each month.
We’re truly sorry for the experience you had with Utterbond, especially with the subscription issues and the lack of timely support. Your concerns were valid, and we regret that we didn’t provide the help you needed at the time. Since this review, we’ve made significant improvements to our subscription management, reliability, and customer support. We’d still appreciate the opportunity to make things right - please reach out to us so our team can look into your experience personally.
