Utterbond Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (84)
Refine
-
By rating
Utterbond team is responsive and easy to work with, so when we flag something, it gets addressed.
Great customer service! They walked me through the solution and helped me optimize the user experience very quickly and easy to follow!
Great app. Easy to set up and control. Customer Service is super responsive and helpful
We had a smooth migration experience moving our subscriptions over to Utterbond. The support team was excellent, and Jigs was especially helpful throughout the process. Clear guidance was provided at every step, questions were answered quickly, and the transition from our previous app went seamlessly. Everything now integrates perfectly with Shopify, and we’re very happy with the level of support we received.
We have had a great onboarding and migration experience with Utterbond. Jigs was very helpful at answering our questions and very quick to respond. He was very clear about the process to migrate our subscriptions from Yotpo Subscription App to Utterbond Subscriptions App, and the process went smoothly. Their subscription software integrates nicely in the Shopify backend, so there is no need to go to an off-site portal to manage the subscriptions. We also asked about a feature that we used to have and he reached out to their software team and they will add this custom feature to support our subscriptions soon. Based on our experience so far, we would highly recommend Utterbond to anyone needing a subscription app or to migrate from Yotpo or other subscription applications.
We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!
If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊
Great support, ready to help and troubleshoot. App has greatly improved over the last few years and they have been quick to address issues. The features to price point make this subscription app a no brainer compared to other big names. Really glad to see continued development and highly responsive support.
Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.
For any further queries, feel free to contact us at
support@utterbond.com or via in-app live chat, we are always happy to help you.
Not the most feature-rich app, but excellent support.
Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear.
Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting.
There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers.
Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.
The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)
For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.
Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.
Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app.
Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Our support team is always here to help you!
We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used.
If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships.
100% worth testing and seeing if they are a fit!
We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!
If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊