Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

January 29, 2025

Not the most feature-rich app, but excellent support.
Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear.

Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting.

There are quite a few advanced admin options, particularly on the ...

Cloudwater
United Kingdom
Almost 3 years using the app
January 7, 2025

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5

Big Bold Health
United States
About 2 years using the app
Utterbond replied January 13, 2025

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us ...

December 3, 2024

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Forrist
United Kingdom
Almost 3 years using the app
Utterbond replied December 6, 2024

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, ...

November 28, 2024

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

cinch skin
Australia
About 3 years using the app
Utterbond replied December 6, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate ...

November 8, 2024

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Pirate's Grog Rum
United Kingdom
Over 3 years using the app
Utterbond replied November 21, 2024

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update ...

November 19, 2024

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Visune
United Kingdom
20 days using the app
Utterbond replied November 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us ...

Edited November 20, 2024

Excellent Team!

I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team.
I highly highly recommend them!

Shift Aroma
Romania
3 months using the app
Utterbond replied December 20, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to ...

October 3, 2024

Great customer service

SugaVida
United Kingdom
7 months using the app
Utterbond replied November 21, 2024

Thank you so much for sharing great experience with us, Your feedback are valuable to us!

Don't hesitate to reach out through support@utterbond.com or our in-app live chat, ...

October 4, 2024

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have ...

VINYL MOON
United States
About 2 months using the app
Utterbond replied November 21, 2024

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, ...

September 3, 2024

Great app with excellent customer service!

Burning Kiln Winery
Canada
Over 3 years using the app
Utterbond replied November 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us ...