Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

April 21, 2021

I had a problem managing some backend subscriptions such as updating and changing items for customers. Contacted support and they were able to help me with my problem within 24 hours with a custom solution.

OneNation Coffee
United States
Over 2 years using the app
June 29, 2021

Before installing an app, we compared all the options and this app was the best value for money. With Paypal Express, it is now also possible to use the app without Shopify Payments. This was incredibly important for us, as Shopify Payments has not yet been launched in our country. The installation of the app is also very simple and well documented. Depending on the theme, however, there may be some reworking of the code. But the people from Thimatic are there to help and solve any problems very quickly. The customer support really deserves a mention here. Even before we bought the app, we received very good advice by email. Our shop is still under construction and not yet live, but I am convinced that this app will bring us success. Would you like to see how we have integrated the app? > www.sonohr.de

SONOHR
Germany
Over 2 years using the app
Edited October 23, 2023

i have really enjoyed working with company.

Lounge 53
New Zealand
Over 2 years using the app
Utterbond replied September 3, 2021

We apologize on behalf of my colleague.
We have fixed all the issues that you have shared. Everything is working fine now. Please check and let us know. If you are still facing any issues then please contact us at "support@thimatic.com".

Thank you
Jack P

June 9, 2022

The subscriptions work great but even greater is the support team to help you make sure the app works with your theme.

AKAB LIFE
United States
Over 2 years using the app
Utterbond replied June 14, 2022

Thank you so much for sharing good vibes & great feedback.

Feel free to contact us for any queries at hello@thimatic.com or in-app chat, we are always happy to help you.

December 6, 2021

Great subscription solution, with probably the most reasonable pricing structure out there. Also works well with their other app solutions which we will eventually delve into. Customer support was very speedy and helpful (thanks Jigs).

Pawtion Pet Treats
Australia
Over 2 years using the app
September 3, 2021

I used this app on our wine store with subscription packs and it's super easy to use. The support answered my questions and even help me fix the issues.

winecheesedirect
Australia
Over 2 years using the app
February 16, 2024

App is great, well priced. Works flawlessly and the support is amazing

Crim Wear Co
Australia
About 2 years using the app
Utterbond replied April 5, 2024

Thank you so much for sharing great experience with us, Your feedback are valuable to us!

Don't hesitate to reach out through support@webcontrive.com or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

Edited July 12, 2023

Útil para programas de suscripción. La atención es rápida y certera. si tienes algún problema te lo solucionan.

Retorn
Spain
About 2 years using the app
September 13, 2022

Sservice has been responsive and helpful so far. I haven't had the app on my site for long, but so far its doing everything I am asking it to.

Pupcific Northwest
United States
About 2 years using the app
Utterbond replied September 23, 2022

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. 🙂

For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.

March 16, 2022

Had a problem and customer service installed the app within 20 minutes. Great customer service - great subscription app, use native all our websites.

GrandmaCrunch EU
Germany
About 2 years using the app