Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (90)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and ease of managing various subscription models. Transitioning from other apps is smooth, with a user-friendly and customizable interface supported by a responsive team via live chat and Slack. Continuous updates and bug fixes are based on merchant feedback, enhancing functionality. It's also cost-effective, with no extra fees per subscription and fair pricing.

Edited June 23, 2022

I installed the app and was easy to set up and I'm not a tech-minded chap. I've just had come help on chat which was also great. The true value for me is good fast support which is what I received - bravo Native Team, thank you.

ScreenWashKing.com
United Kingdom
5 months using the app
Edited June 22, 2025

Outstanding App & Exceptional Support!

We couldn't be happier with Utterbond Subscriptions! This app has completely transformed the way we manage our subscription models, offering seamless functionality and a user-friendly experience.
What truly sets Utterbond Subscriptions apart is the incredible support team behind it. They went above and beyond to customize the app to fit our specific needs, ensuring a flawless integration into our store. No request was too big or too small—they delivered every customization we needed with precision and efficiency.
If you're looking for a powerful, flexible, and reliable subscription solution for your Shopify store, look no further! We highly recommend Utterbond Subscriptions to anyone serious about growing their subscription business.

Five stars all the way!

SmoothieDog
Germany
About 1 year using the app
Utterbond replied June 5, 2025

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

June 27, 2024

I installed this app yesterday and have had so much support since. We have a tricky business model that we have been having difficulty to enable a subscription service for (we tried a few Subscription apps, asked around for help, and scoured the app store for one to suit our needs - to no avail). After asking some initial questions on the Utterbond online support, Paresh invited us to Slack for instant messaging and has been so helpful. He has even handled the back-end of our online store to straighten out issues that we could not solve. We have made personal requests to the software to suit our needs - they have added and removed some features for us instantly, and given us an estimate of a few days to add some new features. I couldn't recommend this app enough. Thank you for all your help

Pheasants Hill Farm
United Kingdom
About 24 hours using the app
Utterbond replied November 21, 2024

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@utterbond.com or via in-app live chat, we are always happy to help you.

June 9, 2022

The subscriptions work great but even greater is the support team to help you make sure the app works with your theme.

AKAB LIFE
United States
4 months using the app
Utterbond replied June 14, 2022

Thank you so much for sharing good vibes & great feedback.

Feel free to contact us for any queries at hello@thimatic.com or in-app chat, we are always happy to help you.

June 3, 2025

UtterBond's customer support is outstanding! They respond promptly to our concerns with clear, concise solutions, often providing helpful screenshots for added clarity. Highly recommend!

Hammer & Stain Huntsville
United States
About 2 months using the app
September 2, 2021

Excellent application, it has help us to resolve issues with subscription, and we don't need to pay any extra fee for every subscription,

La Florela
United States
4 months using the app
Utterbond replied September 3, 2021

Thank you so much for your beautiful reviews. We are working non-stop to make our app better every day.

Thank you
Jack P

May 26, 2022

We've began to use Native Subscriptions to offer our products in a new and modern way. Our goal is to make it easier on our customers and ourselves. So far so good! We are looking forward to continuing to develop our services with this app and use it to the full potential.

The Meeting Place on Market
United States
4 months using the app
September 3, 2021

This app is amazing. It is very easy to use and the team behind it are extremely helpful. I have asked a few questions and always get a response very fast. My subscriptions are easy to manage and my customers are very happy.

Mad Moments
United Kingdom
4 months using the app
May 26, 2022

In my opinion this is the subscriptions app of choice, simple to set up and excellent support. So far i see no reason to look elsewhere.

Cotswold Flour
United Kingdom
4 months using the app
Utterbond replied May 27, 2022

Thanks so much for your great experience and good vibes. We are happy to hear that our app meets your requirement and expectation.

Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.

July 16, 2021

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.

Glitter Delight LLC
United States
3 months using the app
Utterbond replied September 3, 2021

We are sorry for the inconvenience that you have faced.
We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from our side. It was a Shopify issue.
We have already shared the Shopify conversation regarding the issue that you faced. If you still face any issues then please contact us in live chat or email us at support@thimatic.com

Thank you
Jack P