Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (86)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 26, 2023

They were able to fix our issues very quickly and effectively and helped us with all three of our sites.

Irene Forte Skincare
United Kingdom
7 months using the app
NexFal replied July 31, 2023

Thank you very much for sharing your great experience with our app & service, It means a world to us. 🙂

Do get in touch for any queries at support@webcontrive.com or through in-app live chat. We are always happy to help you.

June 29, 2023

We are new to this app and had a little difficulty with the setup. We reached out to customer support and was able to chat with Jigs P - he was very helpful and responded quickly with a resolution. This app will be very helpful to our store.

odefenses
United States
2 days using the app
NexFal replied July 13, 2023

Thank you for your kind words. We’re grateful for your amazing feedback.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

June 28, 2023

I have just download this app, and I will say the support has been 100%. I am very please so far and I can not recommend enough.

SOJA Fragrances
Australia
About 2 hours using the app
NexFal replied June 29, 2023

Thank you for the kind words. I'm delighted to hear that you had such a great experience with our app and service.

For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.

February 28, 2023

Very responsive but also effective customer service support. Sorted out any issues we have faced. i would highly reccommend this app for your subscription programme.

Mylas Moss
United Kingdom
Over 1 year using the app
NexFal replied March 2, 2023

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

November 24, 2022

This app works well for our subscription programs. We have monthly, bi-monthly and quarterly programs and this app allows us to automatically execute the subscriptions of our products regularly.

Pillitteri Estates Winery
Canada
About 1 year using the app
NexFal replied December 30, 2022

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!! 🙂

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

June 16, 2021

Everything I need in one package! The subscription was kinda hard to set up at first, but the support is super fast to respond and very professional. They fixed everything for me and also installed the app for me. Even with special specifications, they can adapt it on the fly and it was super fast. I can wholeheartedly recommend this app. My only nitpick is they changed their pricing, business was the beginner package, but for this support and functionality, I gladly pay this price. My only wish would be a 6 subscription plan instead of only 3 for the middle package.

CLEAN FITNESS
Germany
1 day using the app
July 16, 2021

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.

Glitter Delight LLC
United States
3 months using the app
NexFal replied September 3, 2021

We are sorry for the inconvenience that you have faced.
We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from our side. It was a Shopify issue.
We have already shared the Shopify conversation regarding the issue that you faced. If you still face any issues then please contact us in live chat or email us at support@thimatic.com

Thank you
Jack P

March 26, 2021

We were looking for a cost effective app to introduce a subscription service to our customers. After some research, we landed on Native Subscription and have been really pleased with how it performs and particularly impressed by the customer service - we have limited tech resources - the Native Subscription team have been incredibly responsive and helpful - responding within 24 hours of query and solution sorted shortly after. In addition, we have been impressed how positively they have taken on feedback and made adjustments to their app to better serve our customers.

Wabi Matcha Ltd
New Zealand
19 days using the app
May 23, 2023

Love this subscription app! It was easy to use and the one minor question I had was answered very quickly and resolved by Jigs in their support group. I previously used a different app which was much more complicated. This has been a tremendous asset to my shop and I love it.

Hen House Bath Co.
United States
8 months using the app
NexFal replied May 29, 2023

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

Edited September 14, 2021

It's a very easy-to-use subscription app. The support was quick and the problem was resolved politely, and very sincere.
Of the more than 10 types of subscriptions I've tried, I highly recommend it.

ノギボタニカル
Japan
5 days using the app