Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (119)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex subscription models, noting its user-friendly interface and ability to support various plans like monthly and quarterly. They appreciate its seamless Shopify integration and efficient handling of custom themes. The app's performance is praised for its quick setup and efficiency, with a standout feature being the responsive and personalized customer support. Merchants find the pricing reasonable, especially as it offers value by not charging fees on single subscriptions under certain plans.

February 28, 2023

Very responsive but also effective customer service support. Sorted out any issues we have faced. i would highly reccommend this app for your subscription programme.

Mylas Moss
United Kingdom
Almost 2 years using the app
Utterbond replied March 2, 2023

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

February 25, 2022

This is my first venture into subscription products. This app is user-friendly and has great customer support.

INNO Medicinals
United States
Almost 2 years using the app
April 6, 2021

This is a great application if you have a need to make a subscription product on your website, The customer service is fast and good! I recommend it !

CandysanBox
Japan
Almost 2 years using the app
Edited May 31, 2021

An app that allows multiple shipping options for subscription (weight based & price based) Recommend!!

milk & cookies by Jewels
Australia
Almost 2 years using the app
December 23, 2021

I am a big fan of this app. the support is A+ as well. they have a half an hour zoom meeting with you which you will need to schedule once you install the app. You can tell them every requirement about how the app should work, they will install it correctly simultaneously for you. I needed the app to be installed on my product, faq, and the home page and they did it perfectly. The app is perfect. You don't have to give per subscription commission to anyone. They customized the app according to my needs. The support after the installation was awesome as well. A+ overall for both, the app and the support.

PROJECT SAFE PAWS
United States
Over 1 year using the app
Edited September 13, 2021

Great customer service + the team is constantly trying to improve their app based on your feedback! Very cheap app for the value, would recommend!

bangerooo
Canada
Over 1 year using the app
Utterbond replied September 11, 2021

Hey,

Sorry for the inconvenience that you have faced.
You have added the wrong subject in the email notification. All the subscriptions are activated and we have also displayed the Failed payment reason in our app admin.

Failed payment errors are "Your card has insufficient funds" and "Your card was declined"

We also have shared the full reason list with the screenshots on your ticket. Please check that too. So please let us know if you did not understand this issue so we can help you with this asap as our app is working perfectly in your store. Looking forward to hearing back from you.

Thank you
Jack P

March 12, 2021

Giving it 5 stars even before I use it because the customer service has been so good (once I figured out they're in India and it was better to contact them at night (which is easy for me)). There were issues with integrating with our Shopify Theme. But they patiently took care of it. Our site goes live in a couple weeks. This is when Iook forward to testing it and giving the another 5 stars for how it actually works.

BongoJava.com
United States
Over 1 year using the app
Edited June 23, 2022

I installed the app and was easy to set up and I'm not a tech-minded chap. I've just had come help on chat which was also great. The true value for me is good fast support which is what I received - bravo Native Team, thank you.

ScreenWashKing.com
United Kingdom
Over 1 year using the app
November 24, 2022

This app works well for our subscription programs. We have monthly, bi-monthly and quarterly programs and this app allows us to automatically execute the subscriptions of our products regularly.

Pillitteri Estates Winery
Canada
About 1 year using the app
Utterbond replied December 30, 2022

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!! 🙂

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

Edited April 30, 2021

Great app. Be sure to send messages for problems in advance if you're in the USA... they are a little different on time as most apps are. ... but for the price and ease of setup it is a wonderful and well constructed app. Something Shopify desperately needed. We've been at the mercy of complicated high rates for bad design for too long.

UnEarthed® Premium Scented Candles
United States
About 1 year using the app