Utterbond Subscriptions App

I looked through every subscription app I could find and tested 3-4 on my website. This one had the best features for least cost. I was pretty happy with it, but have become very loyal after a few experiences working with support on issues I was having (they helped point out it was actually a different app causing them). I think this app is going to be a huge boost for our business in providing flexibility for our customer. Knowing there is a solid support system if issues gives me the comfort to push forward without reservation.

Great subscription solution, with probably the most reasonable pricing structure out there. Also works well with their other app solutions which we will eventually delve into. Customer support was very speedy and helpful (thanks Jigs).

Great app and easy to use / understand. Customer support is also great, fast and efficient. Would be useful to include an option to give customers / create free subscriptions (we like to gift subscriptions as raffle prizes for local charities).

So far I have loved the customer service! The only thing I hope to be able to do is add what the total price is with the discount monthly on the product page. It was a reason that I chose this app but it's not available quite yet. I will update!

The team are quick to assist and have been helpful with our transfer so far. I did send a small wishlist of inclusions that they have told me are underway. From the update log, I can see they have come a long way since early this year with new features being added at a rapid rate. I have high hopes for using this app for many of my other brands. I just need to get better at transferring existing subscriptions over.

We've began to use Native Subscriptions to offer our products in a new and modern way. Our goal is to make it easier on our customers and ourselves. So far so good! We are looking forward to continuing to develop our services with this app and use it to the full potential.

Excellent application, it has help us to resolve issues with subscription, and we don't need to pay any extra fee for every subscription,

Update 11/9/22: Trying unsuccessfully to use this by having one variant of a product be a subscription, and another variant not. It's never worked properly. Still experiencing the problem of our time zones and having to wait 24 hours for a response, only to send a reply and wait another 24 hours. This exact issue is also a problem for another Shopify store I have, and when trying to fix that issue their team couldn't figure out how to get in as a collaborator to give support. After their "fix" a couple of days ago, all looked good on the front end (finally), but when customers started buying the subscription it took their orders but failed to create a subscription plan for them nor retain their payment info. So now I have to track them all down and figure out some kind of workaround. And this is all on the paid version of this app. Update: Cautiously raising my review to 4 after support has finally actually read my detailed issue carefully and fixed the malfunctioning code. When this app works, it is exactly what I need, especially because it is one of the only subscription apps that allows the customer to check out natively within Shopify. I am crossing my fingers it continues to work from now on, and in a couple of months if things have remained issue free I will update to 5 stars. Previous: This app is having a major code glitch through a huge subscription product launch. Support doesn't read my notes carefully and sends responses that don't address the issue. The time difference means waiting 24 hours for a ticket response. The offer of a support call only offers me appointments in the dead middle of the night for my time zone. I am beyond frustrated, and wasting hours of my (and staff) time for the last two days of this launch because we have to babysit the plan, which keeps changing its own settings everytime it is purchased, causing it to malfunction.

Had a problem with setting up the app and the customer support was fast and so helpful. Thank you!!!

it's really a great app it has solved my purpose and support is a major part I got from the native app team