Utterbond Subscriptions App

Utterbond Subscriptions App

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this subscription app for its cost-effectiveness and lack of additional fees under certain plans. It supports various business models and subscription types, offering a user-friendly interface with extensive customization options. The app is noted for its reliable performance and seamless integration. Customer support is highly regarded for its responsiveness and helpfulness, available through channels like Slack and live chat.

June 27, 2023

Great support! I had a small issue, and the team was happy to help me out. Nice, clean app and easy to use.

Renda
Australia
Over 1 year using the app
Utterbond replied June 29, 2023

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.

For further queries, feel free to contact us via our app-in chat or ...

December 23, 2021

I am a big fan of this app. the support is A+ as well. they have a half an hour zoom meeting with you which you will need to schedule once you install the app. You can tell them every requirement about how the app should work, they will install it correctly simultaneously for you. I needed the app to be installed on my product, faq, and the home page and they did it perfectly. The app is perfect. ...

PROJECT SAFE PAWS
United States
Over 1 year using the app
Edited September 13, 2021

Great customer service + the team is constantly trying to improve their app based on your feedback! Very cheap app for the value, would recommend!

bangerooo
Canada
Over 1 year using the app
Utterbond replied September 11, 2021

Hey,

Sorry for the inconvenience that you have faced.
You have added the wrong subject in the email notification. All the subscriptions are activated and we have also ...

Edited November 9, 2022

Update 11/9/22: Trying unsuccessfully to use this by having one variant of a product be a subscription, and another variant not. It's never worked properly. Still experiencing the problem of our time zones and having to wait 24 hours for a response, only to send a reply and wait another 24 hours. This exact issue is also a problem for another Shopify store I have, and when trying to fix that ...

Knot Another Hat
United States
Over 1 year using the app
March 12, 2021

Giving it 5 stars even before I use it because the customer service has been so good (once I figured out they're in India and it was better to contact them at night (which is easy for me)). There were issues with integrating with our Shopify Theme. But they patiently took care of it. Our site goes live in a couple weeks. This is when Iook forward to testing it and giving the another 5 stars for ...

BongoJava.com
United States
Over 1 year using the app
Edited June 23, 2022

I installed the app and was easy to set up and I'm not a tech-minded chap. I've just had come help on chat which was also great. The true value for me is good fast support which is what I received - bravo Native Team, thank you.

ScreenWashKing.com
United Kingdom
Over 1 year using the app
November 24, 2022

This app works well for our subscription programs. We have monthly, bi-monthly and quarterly programs and this app allows us to automatically execute the subscriptions of our products regularly.

Pillitteri Estates Winery
Canada
About 1 year using the app
Utterbond replied December 30, 2022

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!! 🙂

For any queries, feel free to contact us at support ...

Edited April 30, 2021

Great app. Be sure to send messages for problems in advance if you're in the USA... they are a little different on time as most apps are. ... but for the price and ease of setup it is a wonderful and well constructed app. Something Shopify desperately needed. We've been at the mercy of complicated high rates for bad design for too long.

UnEarthed® Premium Scented Candles
United States
About 1 year using the app
Edited June 16, 2021

I can only give my best recommendation to this app. My needs for a subscription plan was not easy. I try lots of different apps.
With Jigs wonderful help and patience, it succeed. This app is easy to work with, and aftter it is set up, you just have to see the money roll in month after month :)

Diamond Art DK
Denmark
About 1 year using the app
February 4, 2022

We LOVE this app! It's easy to use, works perfectly, and the customer service is great. They've quickly answered any questions we've had. We're so glad we moved to this platform!

Aspyn Market
United States
About 1 year using the app