Tabs Studio

Tabs Studio

Reviews (160)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
Edited May 18, 2022

The support was quick and very responsive. They helped us figure out a simple problem. At first we issued a 1 star but we changed to 5 stars. Thank you!

SpyEmporium.com
United States
29 days using the app
Station replied May 2, 2022

Hi!

After a thorough investigation, and to our complete surprise, we found that Shopify recently stopped delivering emails to our support+tabs@stationmade.com email address!

Our official support form at https://stationmade.com/app-support continued to work properly, but any messages sent by Shopify’s ‘Get support’ link simply disappeared without any indication of an error.

We definitely weren't ignoring you, we just had no idea you were trying to contact us!

Thankfully, the problem has been fixed and Shopify is now delivering the messages again.

Immediately after seeing your review we checked your shop and found that the tabs were working properly, but content wasn’t showing because it was created in a separate app, and the tabs hadn’t been told to show the content from that app yet.

We sent you a video on Friday, April 29th (the same day you left this review) that shows how to integrate the other app with the tabs and get everything working the way you’d like.

If there’s anything else we can do to help please do let us know!

— Meghan