Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,455)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
    1.3K
  • 8% of ratings are 4 stars
    117
  • 1% of ratings are 3 stars
    10
  • 0% of ratings are 2 stars
    6
  • 1% of ratings are 1 stars
    13
All reviews
May 10, 2022

It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.

Homerunpet
Hong Kong SAR
About 15 hours using the app
ReferralCandy replied June 2, 2022

Hello Kun,

We understand how frustrating it can be to not be able to speak to someone immediately about your concern. We responded as quickly as we could to all your chat inquiries, unfortunately, it took us over an hour to respond to that one message you left us outside our office hours. Thank you for your feedback, we will use this as an opportunity to improve the experience we provide our clients.