Reviews (20)

Overall rating
4
Counts per rating level
  • 45% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 40% of ratings are 1 stars
All reviews
August 2, 2022

I've been following up but still no reply from your team, I may turn to sheerid, they do a great job on this

U-tec
United States
14 days using the app
ID.me replied September 12, 2022

I am sorry to hear of your experience but I am here to help! Our records indicate that you submitted a few questions on July 14 and July 22 and we responded on the same day. Another request on July 28 was answered a few days later. Could you please verify that our replies are not going to your junk folder? Please let us know if you would like for us to re-send. - Evan, ID.me, partnersupport@id.me