Reviews (363)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
August 4, 2022

A really good returns app. It has almost everything I need; it falls short only due to the nature of my products - I need to provide a 3 items to 1 item exchange, but ReturnGo can only do 1 to 1.
The resolutions and policies etc to me seem to be a little more complex than they need to be and they have confused me at times, but help was always available when needed.
Other than that, I am pleased with it and I've kept the app on my site until I decide whether to stick with it and do some manual exchanges when necessary or revert to all manual.
I tried 5 -6 other return apps (in my budget) before trying ReturnGo and it was the best by far.
Customer service has been very good - prompt, helpful and friendly.

Harbour City Dog Gear
Australia
23 days using the app