yayloh | Returns & Exchanges

Yayloh has been a very good solution for our customer service. We are saving a lot of time (2 hours per day!) to manage the returns. The solution is simple and very intuitive. We are really independent, we can modify the template of emails as we want (good point during rush period), and our customers gave us good feedback on the return form : easy and fast. I also want to point out its integration with Gorgias; all return information is synced on Gorgias, which makes communicating with customers much easier and faster since we don't have to switch from one platform to the other. Also, their support team is very available and helpful. 100% recommend!