Reviews (15)
Many problems with this app and over the last 5 months and every time they rerspond to the ticket once and then not again.
They never solve the actual problem.
This time they ignored 400 duplicates created and we actually loose money on the orders - last app bug made us loose $210 on one order.
Support has not replied since we asked refund.
Hi team Julgiganten,
Thank you for your review. Sorry to hear that you're experiencing trouble with our app and Support Desk.
We have seen indeed, that your ticket was lost in many responses. We'll give it priority right away!
P.S. We already noticed that there are no duplicates created in your shop, only duplicates existed (with the a similar product title) in the XML feed of vidaXL.
Enjoy your day!
Ciao,
Team Woosa
