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I don't remember the last time a business provided such effective and fast support. An issue was raised preventing fulfilment. Within 24 hours it was identified and a fix implemented. Perfect!
I had been happily using an alternative option over the last couple of years, however when I introduced eParcel to my business my monthly costs were going to more than double. After reviewing the market I found Ricemill and was instantly impressed with the ease in how integration was detailed and the simplicity to navigate screens and settings (I only needed one brief YouTube visit). Ricemill preloaded all flat rate bags and boxes reducing setup time and adding custom boxes couldn’t have been easier. Once I was ready to start using all costs are clearly detailed allowing me to quickly select the best shipping option. This app is very competitively priced, and I would highly recommend to any business who have MBP and/or eParcel accounts.
To put simply – if I had free reign (and the knowledge!) to design an app that is easy to install, self-intuitive to use, fully flexible to cover partial shipments, can easily add custom size boxes, link multiple carriers, highlight costs on one page, backfills tracking details into Shopify and emails customers then this would be it. Perfect.
We’ve been using Ricemill for our fulfilment needs, and it has been an absolute game-changer. It saves us both time and money, streamlining our operations in ways we didn’t anticipate. The RiceMill team is fantastic to work with—always responsive and, most importantly, quick to take action. Their support has been invaluable.
Highly recommend this app to any business looking to optimise their fulfilment process!
This App deserves 10 stars!
Look no further for a fulfilment app, this is the best on the market! This application saves me SO MUCH TIME! If its a small order, it takes 3-5 clicks to have an order fulfilled and a label printed, however the real magic is with their bulk fulfilment service, it's incredible, I can have 50+ orders fulfilled within seconds.
Well done to the team! I love this application and am confident anyone else who downloads it will also!
4 years usage and we only had to contact support only 3 times - for issues we created !!
Chang and the team are true ACES. Chat support resolved all issues within the day. Usage is super simple, integration even more so. The amount of times we've referred RiceMill to others, and that now use them too - endless.
Thank you for creating and continuing to improve this awesome App !!
I am loving this app, its easy to use and for a small business like mine its perfect with the free plan.
Excellent app that has made order fulfillment so much easier. Support is also very quick to reply.
A great app that integrates so well with our Shopify store and has made order fulfilment so much smoother and a lot faster. Great and fast tech support too
This is a great little Australian app for getting your shipping sorted. Customer service has been responsive and helpful. Happy to recommend!
Saves me time instead of doing labels manually. Easy to manage and customer service is always ready to help. Would recommend this app.