Rich Returns & Exchanges
- Pricing
-
From $19/month. Free trial available.
- Rating
- 4.9 (86)
- Developer
- Rich Returns & Exchanges
Featured images gallery
Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration
Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails.
- Self-service, custom-branded return portal to reduce return processing time
- Offer a mobile-first experience with returns in Shop App checkout
- Automate rules & emails for your return policy, exchange terms, and updates.
- Automate shipping return labels to make the entire process smooth for customers
- Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
Languages
English
Works with
- Shippo
- ShipStation
- EasyPost
- Klaviyo
- Shop Minis
- Stripe
Categories
Return options
Pricing
Standard
$19 / month
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
14-day free trial
Pro
$39 / month
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns ($0.75 per extra return)
- All Standard Features
- Variant Exchanges
- ResolutionHub
- Analytics
- Multi-Language Portal
- CSV Export
14-day free trial
Premium
$99 / month
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns ($0.5 per extra return)
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
14-day free trial
Plus
$199 / month
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (scalable)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Stripe Integration
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (86)
we've been using rich returns for several years now, there has been some improvements the last few months and we are using the app with our shopify shop much more now. The customer service is always really helpful and you receive answers in a speedy manor. so if you ever have a problem, can't find a speicific setting or just have some feedback in general, you can be sure you'll receive help from an actual person and not just a bot. the integration with shopify is good and works well. No complaints on our side at all.
I’ve had such a great experience using the Rich Returns & Exchanges app! It’s super easy to use and has everything we need to handle returns and exchanges smoothly. Their customer support is amazing—always quick to respond and super helpful whenever we have questions. The app integrates perfectly with Shopify, which has made managing everything so much easier. Highly recommend this app to anyone running an online store!
Excellent app, great features. The customer service is very responsive and helpful, definitely recommend!
A really nice tool to have on your shop ! With a lot of customizations and a very helpful and friendly support. It is a must have for any companies.
Great support, very helpful and responsive :)
Support
App support provided by Rich Returns & Exchanges.
Resources
Developer
AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US
Launched
January 23, 2019
Featured in
More apps like this
