Reviews (91)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 11, 2024

Very easy to use, and customer support is helpful and responsive!

Stunt Puppy
United States
About 4 years using the app
Rich Returns & Exchanges replied February 21, 2024

Thank you for your kind words! We're delighted to hear that you find our app easy to use and that our customer support team has been helpful and responsive. Making your ...

April 29, 2021

Great app for handling returns, but also amazing customer service! Would recommend the app to everyone.

lala Berlin
Germany
About 4 years using the app
January 6, 2022

La aplicación es útil y sencilla de usar, tanto para el administrador como para los clientes. Funciona perfecto para la gestión o retorno de productos.
El soporte es ágil, rápido y eficiente.

Mayoristas Ave María
Colombia
About 4 years using the app
July 21, 2023

The app's user-friendly interface makes the entire process seamless. From initiating a return request to tracking the status of my returns, everything is intuitive and straightforward.

One of the standout features of RichReturns is the pre-filled return labels. It saves me so much time and effort, not having to manually fill out all the shipping details. Plus, the integration with major shipping ...

Anvanda
United States
Over 3 years using the app
Rich Returns & Exchanges replied July 24, 2023

Thank you so much for your 5 star rating! We really appreciate it, as it means a lot to us. We are so glad to hear that you had a great experience with RichReturns and that ...

November 8, 2022

Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!

Malo'o Racks
United States
Over 3 years using the app
January 4, 2024

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
United States
Over 3 years using the app
Rich Returns & Exchanges replied January 31, 2024

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly ...

December 20, 2023

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
Australia
Over 3 years using the app
Rich Returns & Exchanges replied January 2, 2024

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very ...

May 11, 2020

Great app, very easy to install and customize.
I needed something flexible and I found what I was looking for.
Their technical support is a strength, Laura is fantastic, she answers 24/7, always kind, fast and decisive. Any request is handled effectively and competently. This is great, because it allows me to focus on my work and not on the platform.
I am fully satisfied with the choice made.

STIRPARO Lingerie Stylists
Italy
Over 3 years using the app
June 23, 2023

We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.

SRC Health
Australia
Over 3 years using the app
Rich Returns & Exchanges replied June 23, 2023

First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us ...

November 17, 2022

This app has a lot of flexibility built in for varied business workflows. And if you need some customization, it'll allow you to create custom "rules." I love the flexibility and branding it offers. Plus, it's easy to use. Customer service is very responsive as well, which matters significantly in tech.

M&H Uniforms
United States
About 3 years using the app