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Rich Returns has simplified our returns process. Its easy to set up & use and looks great. Good support!
Très bonne application pour les retours et les échanges. Ils sont à l’écoute de leurs clients et il nous réponde rapidement pour nos questions.
Very good application for returns and exchanges. They listen to their customers and respond quickly to our questions.
Thank you so much for your 5 star rating! We are thrilled to hear that you have had a great experience with our returns and exchanges app. We appreciate that you recognize our high level of customer service!
The team over at Rich Returns is amazing. Super helpful and fast!
The app has allowed us to make a very simple exchange platform for our customers. A+
Good app. Suggested a change that would make things much better. They accepted the feedback, made the change and showed me how to utilize it. Great support from Laura.
The best returns system we have used so far on Shopify! The customer care is brilliant too! Thank you!
Rich returns has been helpful and support answers back \ which is the most important thing when installing an app on your precious store. Great for small businesses.
This app has a lot of flexibility built in for varied business workflows. And if you need some customization, it'll allow you to create custom "rules." I love the flexibility and branding it offers. Plus, it's easy to use. Customer service is very responsive as well, which matters significantly in tech.
La aplicación es útil y sencilla de usar, tanto para el administrador como para los clientes. Funciona perfecto para la gestión o retorno de productos.
El soporte es ágil, rápido y eficiente.
I am happy to say that support has gotten back to me and was able to resolve my inquiries. Things are definitely getting better and I am happy to change my review. Now the only thing is the app performance itself. Hopefully it works perfectly because so far I love how the app looks overall.
5 stars for excellent customer service and willingness to go the extra mile to help you out. They are prompt and courteous and will help you troubleshoot.
We have the pro plan, so there are only a few bells and whistles, but it does what we need, and we can't complain about that.