Rich Returns & Exchanges

Rich returns has been helpful and support answers back \ which is the most important thing when installing an app on your precious store. Great for small businesses.

I am happy to say that support has gotten back to me and was able to resolve my inquiries. Things are definitely getting better and I am happy to change my review. Now the only thing is the app performance itself. Hopefully it works perfectly because so far I love how the app looks overall.

5 stars for excellent customer service and willingness to go the extra mile to help you out. They are prompt and courteous and will help you troubleshoot.

We have the pro plan, so there are only a few bells and whistles, but it does what we need, and we can't complain about that.

We used a few return apps before landing at Rich Returns and I reallllllly like the customizability of this platform as well as the support!!! Could use a feature, but they're on it and I really like how we can upgrade and control our returns, charge restocking fees, receive photos from returns, and more. Great app, highly recco! Works great.

I recently started using Rich Returns app for my e-commerce store. The setup was incredibly easy and I was able to get it up and running quickly. I especially appreciated the multilingual features.

The return portal itself is well-designed, with plenty of branding options to help me maintain a consistent brand image. It's also easy to use, which I know my customers appreciate.

Whenever I've ...

The work done by Andrej on helping us complete the set up was fantastic. We are excited to see a change in how we do customer service.

Great ease of use, very available to connect with questions. Looks for solutions. My clients have been very happy with Rich Returns. Its intended growth path looks great!

Great app, really friendly to use and the price is really good compared to others on the market. Andrej's help from the customer team has been superb and accurate every time we need assistance with something. Thank you!

This app has made our exchange/return process much smoother and easier for customers and staff! Great customer support too.

Awesome app! it is very easy to use and there are lots of different features available. The customer service is very fast, friendly and helpful.
So even if we had some trouble or missing features, the customer service acted promptly to find a workaround with us immediately or considered to add features in the future.

So by now we just went online with the app, we do not have had the chance to ...