Reviews (82)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 5, 2022

Great support, and simple functionality at a price point that works for us. Switched from Return Magic and sorted through a lot of other options before finding this one. Grateful. Thank you!

Têra Kaia
United States
15 days using the app
June 6, 2023

Wonderful app, helped us a lot.
Especially ultra-quick and efficient customer service (chat). Thanks Andrej !

Recommand.

Grangettes Switzerland Europe
France
13 days using the app
Rich Returns & Exchanges replied June 7, 2023

Thank you for your fantastic 5-star review! We're thrilled to hear that Rich Returns is positively impacting your experience and you found our customer service, especially Andrej, quick and efficient. Your recommendation means a lot to us and fuels our drive to continually improve. Thanks again for your trust and support.

May 19, 2020

We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
-@wolven

Wolven
United States
13 days using the app
July 17, 2019

I used this app to move our current manual process of processing returns via customer-service to an automated system.

I really like how easy the app makes this process. I am not very technical to say the least and yet the interface is super simple in customizing all the settings to our liking. We sell luxury products so we want to provide extra service for our customers with a pre paid return label which I could setup through the app as well.

Thumbs up for the amazing support that helped me with an issue I faced.

Fit Co.
Germany
5 days using the app
August 6, 2019

very easy to use app. can add to the store easily. works as promised. support was great and helped me out. 5 stars *****

Snack Nation
Netherlands
5 days using the app
January 15, 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

ATGI
United States
About 22 hours using the app
October 18, 2022

Just started using the app after looking around for ages. Easy to install and great configuration options. Loving the customer focus and looking forward to launching for our clients! Thanks team!

ARENA TEAMWEAR
Singapore
About 14 hours using the app
Rich Returns & Exchanges replied October 20, 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help as you launch with your clients!