Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 25, 2024

Best customer service, Paul was very friendly and quick with everything, thank you!

SoulHenge
Estonia
4 months using the app
TYDAL replied January 26, 2024

Thanks for the positive review! We're delighted you enjoyed our quick and friendly service. Your satisfaction is our top priority!
- Kevin & Rivo Team

January 25, 2024

Great customer service, even for the free version subscribers!

Lovely Little House
Israel
12 months using the app
TYDAL replied January 30, 2024

Thank you! We're committed to providing great service for all our users, free version included. Your feedback is much appreciated!
- Kevin & Rivo Team

January 28, 2024

Great app and very easy to set up with no issues. Adds a lot of value to my store.
Customer service from Paul also absolutely Fantastic.

Imagine That
New Zealand
4 months using the app
TYDAL replied January 30, 2024

We're thrilled that the setup was easy and that our app adds value to your store. Thanks for your positive review!
- Kevin & Rivo Team

December 11, 2023

Paul was amazing, couldn’t have helped me more. He made it very easy for me and added help where I didn’t think think it was needed at first. 10/10 for me

UFORIA
United Kingdom
21 days using the app
TYDAL replied December 13, 2023

Really happy to hear you had such a great experience! It's awesome that our team could make things easier and add extra help. Thanks for the review!
- Lea & Rivo Team

March 31, 2024

Sam did just a 10/10 job. Very fast & efficient. I can only recommend

nailycare
Switzerland
3 months using the app
TYDAL replied April 2, 2024

Thrilled to hear our support team nailed it! Thanks for the high praise and recommendation. 🌟
- Kevin & TYDAL Team

June 30, 2024

Setting up was very easy and help via chat was excellent, really impressed.

My Store
United Kingdom
25 minutes using the app
TYDAL replied July 1, 2024

So glad you found the setup easy and our chat support helpful! Thanks for the great feedback! If you need anything, just let us know.
- Kevin & TYDAL Team

February 29, 2024

Abbie was great and gave me tips to make my store better. I loved it and she was great. This app is very helpful as well!

SpineSync
United States
About 1 month using the app
TYDAL replied March 4, 2024

So glad you received valuable tips to improve your store! Thanks for the kind words about our app and service. 😊 We're here to help anytime!
- Kevin & TYDAL Team

March 19, 2024

The Support Team (Jamie) Helped me a lot with Pop-up features, they're polite and they respond very quickly, I'm satisfied with the Team and the app as well

Artizaq
Austria
3 months using the app
TYDAL replied March 20, 2024

So glad our support team was a big help with the pop-up features and that you're happy with both the team and the app! Thanks for your kind words!
- Kevin & TYDAL Team

February 15, 2024

Jel was very helpful! Super proactive, clear, concise, and just plain delightful.

Onus Optics
United States
About 1 year using the app
TYDAL replied February 19, 2024

Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you!
- Kevin & TYDAL Team

December 11, 2023

Easy to setup and customize. The customer support was really great, Abbie connected instantly and helped me out with some issues. It has just the right features I needed.

OSHADI
India
15 days using the app
TYDAL replied December 20, 2023

Glad to hear the setup was easy, and our support team was there to assist! Happy you found the features you needed.
- Lea & Rivo Team