Reviews (4,649)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 14, 2024

The TYDAL Popups app is very easy and quick to use! It's helped my store acquire many new customers. To top it all off, their customer service has been stellar, they helped me through the custom CSS codes to better optimize the pop up for my website!

Life of Faith
United States
Over 1 year using the app
TYDAL replied October 16, 2024

Thanks for your fantastic review! We're thrilled our app is helping you attract new customers and that our support could assist with customization. Here to help anytime! 😊
- Kevin & TYDAL Team

October 22, 2024

Help team is super helpful and professional. They fixed my issues when I didn't think it could be done. Awesome job. Thanks

Bluey Merino
Australia
Over 1 year using the app
TYDAL replied October 24, 2024

We're so glad our help team could fix those issues for you! Thanks for the awesome feedback. Here to impress anytime! 🌟
- Kevin & TYDAL Team

October 23, 2024

Great support and easy to use!

Tipsy Cocktail Supply Co.
United States
Almost 2 years using the app
TYDAL replied October 27, 2024

Glad you're enjoying the ease of use and our support! Thanks for the positive feedback! 😊
- Kevin & TYDAL Team

Edited November 6, 2024

very helpful app and great costumer service as well! Thank you so much

TATH CONCEPT
United States
7 days using the app
TYDAL replied November 3, 2024

Thanks for the feedback! We're glad you find the app helpful.
- Kevin & TYDAL Team

June 29, 2024

Amazing. My customers love the pop up 10% offer. I love it.
Also the customer service is amazing. You must try this app

Indy Love
Australia
10 months using the app
TYDAL replied July 1, 2024

Thanks for your awesome feedback! We're thrilled you and your customers are loving the app. We appreciate your support!
- Kevin & TYDAL Team

October 24, 2024

I just installed this app, the customization is that simple and straightforward and the support Jamie provided was absolutely exceptional. I truly appreciate you, Jamie! Shoutout to the Tydal Team—much love!

Deep Root African - DRA
Ghana
About 1 hour using the app
TYDAL replied October 27, 2024

Thrilled to hear you found the setup simple and our support exceptional! Thanks for the shoutout and much love back at you from the Tydal Team! 😊
- Kevin & TYDAL Team

June 21, 2024

If you want to interact with your customer, the TYDAL Popups is the best option you can get so far! The support team is very professional so you can modify your pop-up easily with their help. Try to believe it.

Bling Days
United States
5 months using the app
TYDAL replied June 24, 2024

Thank you for your enthusiastic recommendation! We're thrilled you're finding TYDAL Popup and our support team so helpful. Here's to more great interactions!
- Kevin & TYDAL Team

June 5, 2024

I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!

ForeFits Golf Apparel LLC
United States
4 months using the app
TYDAL replied June 6, 2024

We're delighted to hear our support team exceeded your expectations! Fast, friendly service is what we strive for. Thanks for your kind words! 😊
- Kevin & TYDAL Team

June 21, 2024

Jamie is very helpful and proactive. I am really satisfied by the service provided. Thanks

Buddha's Flowers
United Kingdom
Over 2 years using the app
TYDAL replied June 24, 2024

Thank you for your kind words! We're thrilled to hear you're satisfied with our service. Let us know if there's anything else we can assist you with!
- Kevin & TYDAL Team

October 25, 2024

Great customer support (Jamie) was a great help and would recommend this app for anyone trying to step up their marketing game!

Bean Bag Corp
Canada
13 minutes using the app
TYDAL replied October 27, 2024

So glad to hear our support could help you step up your marketing game! Thanks for recommending us and for the awesome review! 😊
- Kevin & TYDAL Team