Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 25, 2022

Great app very on point customer support. very easy to work with and looks great and adds value to my website

Allechant Boutique
United States
10 months using the app
TYDAL replied February 25, 2022

Excellent! It's music to our ears that you are happy with our app and support! Cheers 🥃 to success to you and your business! Best wishes, Kevin

August 29, 2022

Great Costumer service.
Very friendly and answer instantly Via chat .
easy and simple to use.
Very customizable!

La Parfait Cosmetics
United States
10 months using the app
TYDAL replied August 30, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

September 19, 2022

Yaci me pareció súper amable, me atendió muy bien y resolvió todas mis dudas. Pude programar que se active en un tiempo el pop up lo que me parece súper importante para no molestar con las placas. La recomiendo mucho

Matte - Concept Store
United States
10 months using the app
TYDAL replied September 19, 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. Saludos, Kevin

May 18, 2022

I was lost. Now I am found. Ryan not only helped me get my new landing page subscribe pop-up working but answered my questions clearly, complete with friendly Gifs. Totally MADE MY DAY!

COG
United States
10 months using the app
TYDAL replied May 18, 2022

This review made our day! 🤩 We are so grateful for Merchants like you, and we are always here, happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

July 6, 2023

I must point out that their support service is the best, fast and high-quality response. Especially with an amazing guy named Pete

VALOR Cartie
Israel
10 months using the app
TYDAL replied July 7, 2023

It's awesome to hear that you had a great experience 🙌 We're here to help anytime you need us, so don't hesitate to reach out. Happy to have you as a customer! 🎉
- Lea & Rivo Team

October 20, 2022

Best help from the chat i have ever recieved! highly suggest this app! I had alot of questions, and they answered very fast and with good explanations.

Volontegymwear.com
Sweden
10 months using the app
TYDAL replied October 20, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

July 10, 2022

Definitely love the app and look forward to the success it brings my business and great support Vicky was very very nice and helpful!

Teek Warehouse
United States
10 months using the app
TYDAL replied July 11, 2022

We're so excited that our app has provided excellent results and is helping your store skyrocket! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

September 14, 2023

really nice, thanks for abbie's help !!

ONEINMIL
United States
10 months using the app
TYDAL replied September 15, 2023

We're glad you had a great experience and found our team helpful! Thanks for sharing your feedback. 😊
- Lea & Rivo Team

December 8, 2022

good stuff avec le service a la clientele , tres rapide au niveu du service qu'il m'ont rendu pour mon site

KANIꓘUL
Canada
10 months using the app
TYDAL replied December 8, 2022

Merci beaucoup pour ces mots gentils! 🙌 Nous sommes toujours là pour vous chaque fois que vous avez besoin de nous. Bravo, Kévin

July 31, 2022

app is very helpful. very easy to use. customer support is amazing too. ive been looking for something like this and i've glad i finally found it

SÍ COLLECTION
United Kingdom
10 months using the app
TYDAL replied August 2, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin