Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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BIG SHOUT OUT to Lance in the chat for helping me out. It can be difficult doing these things for the first time but he was on point!! Thanks again!!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Support is great. Setup is easy. Can't wait to see how this helps my store! I had the whole thing set up in about 15 minutes.
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything else, just let us know. Best wishes, Kevin
I used this app to help me do email pop ups-opt-ins. Easy to use and Lance, support staff was awesome! Would definitely recommend!
Thank you for using our app! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Best customer service i ever experienced! Quick and good. Helped me a lot even with improvements for other things on my website.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I have an excellent experience with customer service- Vicky! She is so friendly and helpful that is able to solve my problems. She is a wonderful customer service I've never met. I highly recommend using Rivo app for the online store!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!! (Jel) took her time and helped me with everything I needed and then some. I hope the next person gets that same love. Thanks!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I just installed the app and I had to get some help, the response was immediate and beyond helpful!. The app is also very easy to customize, I love having the options to change fonts and colors to match those of my website. The technician that help me was knowledgeable and creative, definitely recommend this app :)
Thanks so much for choosing our app, and we're so glad that you are happy with our services! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to assist you. 😊 All the best, Kevin
So far so good, quick response from developers and looks very straight foward to use. Shout out to Betty who was very pleasant
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! ❤️ Thanks, Kevin
Jel was awesome! She helped me with everything I needed and even told me about stuff I had no idea about. Very quick responses and straight-to-the-point explanations of how to do everything.
Thank you so much for your kind words! We're glad we could assist and provide some helpful tips as well. It was a pleasure working with you and we're always here to help! - Lea, Rivo Support Manager
I had the best customer service today from Pete and I will absolutely recommend this app to my friends. He went above and beyond what was required of him to help me with my problem. I appreciate your work.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin