Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 16, 2022

Arianna was nothing short of awesomeness! Quick and responsive, helpful and assertive. I’m sure this app will do wonders and it’s all free with customization abilities. Thank you for coming into my world! Lol

Mathew’s Merch
United States
10 months using the app
TYDAL replied February 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

June 15, 2022

Betty was very helpful! She did everything I asked and more. She was also incredibly sweet. Definitely would recommend.

Stay Bored - The Franchise
United States
10 months using the app
TYDAL replied June 15, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

July 8, 2022

Vicky was great, personable and made my experience with Rivo great. Great customer service! Appreciated all the help I got :)

RAH Pineapple LLC
United States
10 months using the app
TYDAL replied July 8, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

May 24, 2022

Easy to use and provided exactly what I was looking for. Abbie was so wonderful in supporting and guiding me through the process of setting this up correctly. Also recommended me a few other widgets that could work well with my store. 5 out of 5 STARS

Spirit Compass
United States
10 months using the app
TYDAL replied May 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks so much for the positive review! 🙌 Cheers, Kevin

December 11, 2022

Paul was really helpful and responded very quickly! I really appreciate the great customer service and help. Free and extremely useful app. I can't wait to utilize it for my shop!

Yano Apparel
United States
10 months using the app
TYDAL replied December 12, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin

July 4, 2022

Fabulous app, installed easily and works very well, Betty was incredibly helpful and offered brilliant customer support. Highly recommend.

Floragy Skincare
United Kingdom
10 months using the app
TYDAL replied July 4, 2022

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thank you so much for the 5-stars and for recommending us! Cheers, Kevin

November 3, 2022

customer support is amazing. Abbie was a pleasure to deal with and helped me get set up. the app is easy to set up and customize

Eclectic Sole
Canada
10 months using the app
TYDAL replied November 4, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

September 16, 2022

Very easy to use and does exactly what it says it does! Customer support is extremely quick and helpful. Highly recommend 5/5 stars.

SephGotTheWaves
New Zealand
10 months using the app
TYDAL replied September 16, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 17, 2023

Easy app to navigate and the staff are very helpful. Can make the popups really suit your website with coding if you want to go down that path.

A Thousand Gods Wines
New Zealand
10 months using the app
TYDAL replied May 17, 2023

Thank you so much for taking the time to leave us a review! So happy to hear that you found our app easy to navigate and our team was able to help. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

December 20, 2022

Abbie was very help and even gave me pointers on how to improve my site. I just started to use the application and it was super easy to implement on my site.

WATU X WATU
United States
10 months using the app
TYDAL replied December 20, 2022

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin