Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 8, 2023

Incredible support and very easy to integrate and customize! Highly recommend it to anyone interested in growing their mailing list.

MaryPowathil-FineArt
United States
10 months using the app
TYDAL replied May 9, 2023

Thank you so much for taking the time to share your experience! It's great to hear that our support team was helpful and that our app was easy to use. We look forward to continuing to provide you with awesome service. - Lea, Rivo Support Manager

June 23, 2023

Excellent customer service. Mica was very fast and helpful. The app is definitely helpful and many features are free of charge.

Meeo Shop Online
Italy
10 months using the app
TYDAL replied June 26, 2023

Thank you for sharing your experience with us! We always strive to provide top-notch customer service and make our features accessible to everyone. Thanks for the feedback! 😊 - Lea, Rivo Support Manager

August 17, 2023

So great app with great support team when we need to support.
Thank you so much with Arianne & Rivo.

Rackora
China
10 months using the app
TYDAL replied August 22, 2023

So glad to hear you're enjoying our app and that our support team could assist you when you need help! 🙌🏼 Thank you so much for your kind review, we truly appreciate it! 😊
- Lea & Rivo Team

November 22, 2022

Have been using this for a while, but after the help I got from Betty today, I know I will be keeping it! Such a helpful tool!

The Luxury Brand Store
United Kingdom
10 months using the app
TYDAL replied November 22, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

April 22, 2022

Betty was friendly and fast. Thank you! She removed the branding in a timely manner. Looking forward to using the app.

A Nue You Gifts
United States
10 months using the app
TYDAL replied April 22, 2022

Excellent! We're so pleased that you are happy with our service. Thank you so much for the positive 5-star review! 🤩 All the best, Kevin

January 16, 2023

Abbie was great! She was a pleasure speaking with. She was super helpful and attentive. Amazing support.

Monnaveli
United States
10 months using the app
TYDAL replied January 17, 2023

Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

November 29, 2022

Fast, funny and very helpful ! easy instructions and amazing gifs :) i had a simple problem and she solved it in 10 seconds

Hinokistudios
Italy
10 months using the app
TYDAL replied November 29, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

December 7, 2022

It is easy to use and the customer service was great. I wanted to see what other products they offered!

reincorporated.
United States
10 months using the app
TYDAL replied December 7, 2022

We're so glad that you are happy with our app and services so far! If you have any questions or need help along the way, please feel free to let us know. Our team here at Rivo will be delighted to assist you. 🙂 Thanks, Kevin

Edited January 14, 2022

Super sympa le Guy et efficace rapide l'application semble bien et j'espère qu'il va booster ma liste de client

Oléna-Fashion
France
10 months using the app
TYDAL replied January 17, 2022

Nous sommes ravis de voir que vous avez vécu une expérience 5 étoiles et nous apprécions vraiment que vous utilisiez notre application. 🤩 N'hésitez pas à nous contacter si vous avez des questions en cours de route. Meilleurs voeux, Kévin

July 17, 2022

I'm very new to this & Paul helped me a lot so far, awesome customer service :) very welcoming & friendly

staplethread
Singapore
10 months using the app
TYDAL replied July 18, 2022

Thank you so much for leaving a 5-star review! We greatly appreciate you using the app. 😃 Best regards, Kevin