Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 25, 2023

I use this app in two other stores.
Classic, clean and functional popup that gets the job done. Customized parameters like 30s or 60s

ALLCAPX®
Mexico
10 months using the app
TYDAL replied January 25, 2023

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app in two of your stores. If you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

July 13, 2022

This app rocks. Simple to setup... does what it say. Abbie was great and made some good recommendations!

WE HERE THO
United States
10 months using the app
TYDAL replied July 14, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. 😊 Best regards, Kevin

September 27, 2022

Lance was very helpful. He assisted me with setting up my email opt-in pop-up and showed me how to add my logo as the favicon for my website. He went above and beyond to help me!

Garden Queen
United States
10 months using the app
TYDAL replied September 28, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! If you ever need anything else, please let us know. We are here for you anytime. All the best, Kevin

May 27, 2022

I love this app, Brother Lance from customer support helped me a lot, THANK YOU !!! this app became a part of my store, also thanks for having a great customer support !!!

Toys Angeles
United States
10 months using the app
TYDAL replied May 27, 2022

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

Edited February 12, 2022

the app is very good and easy to use and Abbie was very helpful, i love the way it looks and operates,

BLACQKOI
Australia
10 months using the app
TYDAL replied February 14, 2022

Thank you so much for the 5-star review, BLACQKOI! We're always here and happy to help! All the best, Kevin

July 24, 2022

Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme.
Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet.
On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge.
Man fühlt sich wohl.

jakkalclo
Germany
10 months using the app
TYDAL replied July 25, 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin

November 19, 2022

Support was very responsive and the app works very well. It was easy to set it up for my Shopify store.

TL Tech Pro Shop
United States
10 months using the app
TYDAL replied November 21, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 7, 2022

Paul was very helpful. He helped me to get the Rivo logo removed. What an amazing customer friendly approach he has. Keep up the great work Paul and Rivo team.

Charmaa
Canada
10 months using the app
TYDAL replied November 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 14, 2022

Support system is awesome went above and beyond for me. The app itself is exactly what I needed. Thought I would have to pay to remove branding but it was totally free. The design is perfect and seamless and flows with my store. I love you guys

maidenessentials
United States
10 months using the app
TYDAL replied September 14, 2022

Wonderful! 🤩 We are super excited that our app was exactly what you needed and are happy that you are satisfied with our support! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 2, 2022

It is very easy to set up. So far, it's working great for our store. Arianne is very friendly and eager to help with anything we need to make the popup work for our needs. I recommend it. Thank you!

Gifts By Mia
New Zealand
10 months using the app
TYDAL replied October 3, 2022

Thank you so much for the positive feedback and 5-Stars! We're so glad you are happy with our customer support and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! ✨ Best wishes, Kevin