Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 27, 2022

Fácil de usar! Simple y cumple su función. Es intuitiva. Se puede configurar. Muy recomendable. ¡Soporte inmediato y muy resolutivo!

O|Q Circular
Spain
10 months using the app
TYDAL replied November 27, 2022

¡Eres tan maravilloso! 🎉 ¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

April 30, 2022

I've barely been able to use the app yet, but your customer service (Abbie) is amazing! Super fast and personable - so happy to talk to a lovely human!

TinyHappyAbstract
United States
10 months using the app
TYDAL replied May 2, 2022

We're so happy to see that you had a great experience with our customer service! 😃 We're always striving to help you and your business succeed! Best wishes, Kevin

May 30, 2022

I'm certain I will enjoy the app from this day and everyday after. I want to thank Lance for his amazing support and his very kind spirit. Stay always positive and never stop spreading your kindness and joy. Thank you for your support.

PurrfectionCo
Greece
10 months using the app
TYDAL replied May 30, 2022

Awesome! We're so excited that you are enjoying our app and customer services! Your praise in your 5-Star review is very much appreciated! ✨ If there's anything else we can do to help, please don't hesitate to let us know. Thanks, Kevin

March 24, 2022

The app looks great and the customer service is even better! Super happy with how everything turned out!

Rogue Jewelry
United States
10 months using the app
TYDAL replied March 25, 2022

Thank you for the thoughtful 5-Star review! 🌟 All the best, Katherine

October 28, 2022

I download the app to use on my Shoplifty Store & I chatted with Abbie and she was a lot of help and gave me advice on other things as well!! Thanks Abbie I really appreciate all your help!!

Crafty-Sisters™
United States
10 months using the app
TYDAL replied October 31, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 14, 2022

Super helpful in getting me set up quickly! Had the popup added to my store within 5 minutes. Highly recommend.

Southern Company
United States
10 months using the app
TYDAL replied November 15, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

December 7, 2022

Exactly what I needed after having bad experiences with other companies providing the same but charging high subscription fees. Thank you Jel and Rivo for this great app ⭐️⭐️⭐️⭐️⭐️

APLTD
United Kingdom
10 months using the app
TYDAL replied December 7, 2022

Wonderful! We are always here to help, and super excited that our app is exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 17, 2023

Quick, friendly, and easy communication! What more could one ask for!! Pete understood what I needed and quickly put it into action. I would recommend this app anytime!

ADESIGNERSMOOD
Denmark
10 months using the app
TYDAL replied January 17, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

February 24, 2022

I needed an opt-in newsletter popup and i choose Rivo. I'm so glad i did. I had to do a special set up to use it with Shogun and the customer support was amazing. I definitely recommend! +1

dermaluminate-official
Canada
10 months using the app
TYDAL replied February 24, 2022

Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! 🍻 Cheers, Kevin

June 3, 2023

Mica is a really professional person to help !
they can solve your issue in a minute and they are quick responding

Dallah
Netherlands
10 months using the app
TYDAL replied June 5, 2023

Thank you so much for your kind words! It's great to know that our team was able to assist with your issue in a timely manner. We're always here to help, so feel free to reach out anytime. - Lea, Rivo Support Manager