Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 30, 2023

I'm new to Rivo but it was very easy to set up/use and Mica the CSR was awesome and offered helpful tips! Highly recommend especially for new businesses!

TAY Collection
United States
14 days using the app
TYDAL replied December 5, 2023

Thrilled to hear you found our app easy to use and our team helpful! Thanks for recommending us!
- Lea & Rivo Team

May 26, 2024

amazing

Bae Go Cray
India
Over 1 year using the app
TYDAL replied May 27, 2024

Thanks a bunch for the awesome feedback! So glad you loved it! 😊🌟
- Kevin & TYDAL Team

November 21, 2023

5 Star rating for customer support especially for Mica, who handle my problem with the app. Thank you so much

DIY Evolution
Australia
2 months using the app
TYDAL replied November 28, 2023

Really happy to hear you had a great experience with our support! Your kind words mean a lot.
- Lea & Rivo Team

April 11, 2024

Excellent service, Sam was super reactive and of great help. Totally met all my expectations.

Ma boutique
France
About 1 month using the app
TYDAL replied April 15, 2024

Thank you for your wonderful review! We're thrilled we could meet your expectations and help you efficiently.
- Kevin & TYDAL Team

January 17, 2024

A great plugin! It is easy to use and the support team are friendly and helpful. Abbie resolved my query quickly and gave me some effective advice for my shop, I love this support team and recommend more people to use this plugin!

Birdy
China
19 days using the app
TYDAL replied January 18, 2024

Thanks a lot for your excellent review! We're overjoyed that you found our plugin easy and our support team friendly. Your recommendation means the world to us!
- Kevin & Rivo Team

June 18, 2024

Ho installato l'app per Shopify e Sam è stato di ottimo aiuto per la configurazione delle impostazioni, molto disponibile e mi ha dato anche dettagli utilissimi per la mia attività! A presto Sam!

La Boutique d'Annette
Italy
About 3 hours using the app
TYDAL replied June 20, 2024

Grazie per la tua recensione! Siamo davvero lieti che la nostra app possa aiutarti a semplificare le tue impostazioni e fornire utili approfondimenti aziendali. Non vedo l'ora di aiutarti di nuovo presto!
-Kevin e la squadra TYDAL

February 1, 2024

Very useful application. Excellent user support from Jel, great service and availability.

SEOLA
Colombia
About 2 months using the app
TYDAL replied February 5, 2024

So glad you find the app useful and are happy with our support and service! We're here whenever you need us. Thanks for the great review!
- Kevin & Rivo Team

February 29, 2024

A must have widget for the modern Shopify store. Excellent customer service and response time.

Instant Film Frames & Mat | Instax Frames & Polaroid Frames
Canada
2 months using the app
TYDAL replied March 4, 2024

Thrilled you find our app a must-have and our service excellent! Thanks for the awesome feedback. Your success is our goal! 😊
- Kevin & TYDAL Team

November 30, 2023

Paul is very nice to help me solve my problem, thank you

VRETTI OFFICIAL WEBSITE
China
6 months using the app
TYDAL replied December 5, 2023

Thanks for your kind words! We're thrilled our team could help. Your satisfaction is our top priority!
- Lea & Rivo Team

March 8, 2024

Sam's assistance was very helpful and quick. Thank you very much!

Black-Amber Organic
Lithuania
10 months using the app
TYDAL replied March 11, 2024

You're welcome! Happy to hear you found our assistance helpful and quick. If you need anything else, just let us know. Thanks! 😊
- Kevin & TYDAL Team