Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Using this app for an email pop-up. Paul was extremely efficient and helpful. His customer service skills are what I look for in employees. Keep up the awesome work!
Thank you for the 5-Star review! Your feedback means everything to us, and we are glad that you feel we're on the right track! 🙌 Much appreciated, Kevin
Abbie was fantastic to work with, had fast replies and made sense of everything I needed in my shop. 10/10. Thanks so much
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Fantastic plugin. Simple plug and play. Beautifully integrated with our website. Abbie was a great sport and helped me with all my questions!
Thank you so much for the wonderful review! We're thrilled to hear that our app was easy for you to use. Your feedback means a lot to us and we look forward to providing you with continued excellent service! - Lea, Rivo Support Manager
I just installed the app, however I plan to utilize this app for specific product pages and promotions for inspiring new customers to take action on our special offers and provide their name, email address, etc. I also want to give a special 5 STAR Shout Out to your customer service rep Vicky. She provided fast easy solutions, professional courtesy, and excellent business service beyond my expectations. Thank You Vicky.
Postell, Founder/CEO Damn Right Urban Fashion
San Francisco, CA
Great app, great support!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team
Very helpful we got the job done she even help me things I did not even no I needed help with great customer service
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin
First time user.. looking for more sales!! So far customer service is amazing! Very quick response and answered all of my questions with great enthusiasm!
We work hard in creating apps that are easy and quick to install but, most importantly, skyrocket your sales! 🚀 Welcome to Rivo, and thank you so much for installing our app. If you need help along the way, please let us know! All the best, Kevin
Lance was wonderful and very helpful. He addressed my questions and was very supportive. I will recommend this service to others.
So delighted that we were able to help you with your concern. Thank you so much for your kind words and for recommending us! 😊 Much appreciated, Kevin
So helpful and pro.
We're glad we could assist you. If you need anything else, feel free to reach out to us anytime.
- Lea & Rivo Team
I was struggling to remove the branding and contacted support (Mica) - the issue was resolved in less than 3 minutes. Great service!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin