Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 5, 2022

The app looks very good and im exited to lunch the story with the features that the app provied, Also Rivo from the live chat support gudied me threw it all, what a great service!

Vaxtalausnir
Iceland
9 months using the app
TYDAL replied November 8, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 6, 2022

Questo plug-in è Facile intuitivo, con servizio efficiente e disponibile. Grazie tante mi ha risolto un problema.

liljafirenze
Italy
9 months using the app
TYDAL replied June 6, 2022

Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin

November 27, 2022

Therese was my contact support and was super helpful and fun! the app is very cool i cant wait to try these new features out!

The Dom MIchelle Collection
United States
9 months using the app
TYDAL replied November 27, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin

September 9, 2022

The app is easy to use and implement in my Shopify store. The customer service was great! Friendly and full of advice and good ideas.
I would most definitely recommend it. Lance, the rep that helped me was excellent!

Lux Doll Closet
United States
9 months using the app
TYDAL replied September 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 11, 2022

Ok you know when you are shocked by the level of customer service? Now imagine that happening like 5 times in 10 minutes, it just keeps getting better!!

Element Juice
Canada
9 months using the app
TYDAL replied June 13, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 9, 2022

Je recommande fortement EMAIL POP UPS. J'ai rarement eu une expérience cliente aussi positive !
À l'écoute, poli, courtois et surtout efficace. N'ayez crainte si vous avez un souci quelconque, le service client sera le régler!

A watch for life
Belgium
9 months using the app
TYDAL replied November 9, 2022

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! ✨ Best wishes, Kevin

September 5, 2022

Abbie was AMAZING! So helpful & personal. Felt like I was chatting with an old friend all while getting great customer service

glitterandglamit
United States
9 months using the app
TYDAL replied September 6, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime you need us! 🙌 Much appreciated, Kevin

June 18, 2023

AMAZING APP AND CUSTOMER SERVICE , RECEIVED REPLY WITHIN 2 MIN OF MY QUERY , HIGHLY RECOMMENDED AND THE BEST POP UP APP

Plansscape
India
9 months using the app
TYDAL replied June 19, 2023

We are so happy you are enjoying our app and services! Thank you so much for the recommendation and 5-star review! 🌟 - Kevin

September 9, 2022

I would highly recommend using the apps from Rivo, I have several on my site and if you are lucky enough to get Maria for help all the better she was awesome

Pink Cactus Trading Company
United States
9 months using the app
TYDAL replied September 9, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

November 23, 2022

Very easy to use! Setup only took a few minutes! Support was quick, efficient and friendly. Therese made everything a breeze!

Tannerbleek
United States
9 months using the app
TYDAL replied November 23, 2022

So glad that you like our service! If there's anything else we can do to help, please let us know. Thanks, Kevin