Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 6, 2023

Thanks Abbie, your help was awesome and delivered just when I needed it. Super prompt and professional.

Look NZ
New Zealand
9 months using the app
TYDAL replied June 7, 2023

Thank you so much for the feedback! We strive to be prompt and professional in all our interactions and we're glad we could help you out. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

December 6, 2022

Listen, Pete is the bomb. A free app and they will remove their branding with a simple chat. Pete added a couple other free features where I can add my logo to popup box, I haven't figured it out yet but it's nice to know it's there. If everyone is like Pete in this company then you need to use the app.

5th St. Grind
United States
9 months using the app
TYDAL replied December 6, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

July 9, 2022

Vicky over at Rivo was AMAZING to work with and I would advise others to go over and use Rivo for any website popups!!!

Standout
United States
9 months using the app
TYDAL replied July 11, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 😃 Best regards. Kevin

June 21, 2022

This is very user friendly app. Abbie was very helpful and was able to answer any questions I had about the app.

Twisted Teddy Apparel
United States
9 months using the app
TYDAL replied June 22, 2022

Awesome! Thank you so much for the 5-star review! Best regards, Kevin

February 2, 2023

Customer support is the best! Abbie was quick, efficient, and amazingly helpful in setting up my account and also adding some bonus features :) Looking forward to using this app to grow my customer base!

Remote Loungewear
United States
9 months using the app
TYDAL replied February 3, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

November 28, 2022

Abbie is amazing! She helped me out and went above beyond to help with other things. Definitely the best help I've gotten! Thank you!

Fikir
United States
9 months using the app
TYDAL replied November 28, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 13, 2022

I download this app to help me email marketing, it's easy and very simple to use, spoke to Abbey in their customer support and she was very professional and very helpful and kind.

Solar Power Gifts
United States
9 months using the app
TYDAL replied May 16, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

May 26, 2022

Abbie was the best!!
Not only did she help me set up my email pop-up, but she also notified me about some things in my store. That was really pleasant, and I am very thankful. Thanks, Abbie

Sleek Skin
Canada
9 months using the app
TYDAL replied May 27, 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 25, 2023

Paul was such a pleasure to work with. Helped me with my issue and offered even more to create the perfect pop up. 100% recommend.

Unvanish
United States
9 months using the app
TYDAL replied February 27, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others.
Thanks, Kevin

September 19, 2022

l'application est facile d'utilisation et chat réponse rapide. L'accompagnement est au top pour d'aider

chezpromsdesign
France
9 months using the app
TYDAL replied September 19, 2022

Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour les commentaires positifs et la critique! 🌟Meilleurs voeux, Kévin