Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 30, 2022

Excellent customer service. Easy to use app. I enjoyed the free features as well. Would definitely recommend.

The Chakra Doc
United States
9 months using the app
TYDAL replied September 30, 2022

Wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

Edited June 23, 2022

Der Support Abbie ist sehr freundlich und hilfsbereit. Danke für die tolle Unterstützung! Gerne wieder! :D

eBook-Welt
Germany
9 months using the app
TYDAL replied June 24, 2022

Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind. Vielen Dank für das positive Feedback und die 5 Sterne. ✨ Viele Grüße, Kevin

November 14, 2022

So far this app looks to be everything I need and it's FREE. My first experience with customer service was awesome! Customer service was friendly and answered all my questions.

Home Desk Treasures
United States
9 months using the app
TYDAL replied November 15, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 10, 2022

Give Arianne, the support agent a raise!
Great Popup App and I would highly recommend everyone to use it.

WrexMir
Pakistan
9 months using the app
TYDAL replied May 10, 2022

You are awesome! We're so glad to hear that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

August 30, 2023

My experience with Rivo: E Mail Popups was the best it could be. And the service was impeccable. Special thanks to Paul who was the guy who helped me with the app setup.

ehCrucial
Brazil
9 months using the app
TYDAL replied September 3, 2023

We're thrilled to hear that your experience was top-notch! Thanks a lot for your kind words. We appreciate your support!
- Lea & Rivo Team

October 12, 2022

Lance was awesome! Had a totally great experience in the customer service chat. I think this widget will come in handy. Thanks.

The Valley Original Apparel
United States
9 months using the app
TYDAL replied October 13, 2022

We're so happy to see that you had a great experience with our customer service! We're always striving to help you and your business succeed! Best wishes, Kevin

May 9, 2023

great app and great team support.
try it out now. very fast response and real team behind the chat.
has great popups too.

J.AOfficial
United Kingdom
9 months using the app
TYDAL replied May 10, 2023

Thank you so much for your kind words! It's our goal to provide fast and helpful support, as well as user-friendly apps. Thanks for recommending us! - Lea, Rivo Support Manager

January 25, 2023

Pete was super helpful and went over and above! Amazing communication and a great app. Thanks so much - would highly recommend this app.

Eighty Nine Ceramics
New Zealand
9 months using the app
TYDAL replied January 25, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

August 31, 2022

I used this app to create a pop up for emails! Abbie was fabulous! She went above and beyond and also suggested other things I should try!

Golden Hera
United States
9 months using the app
TYDAL replied August 31, 2022

Thank you so much for leaving a positive review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

September 16, 2022

this very good app i really like it easy & fast and very kind Support from Rivo team god bless you thank you for creation

Suhaibgulzar
Pakistan
9 months using the app
TYDAL replied September 16, 2022

Glad to hear you like our app and support! If you need anything at all just let us know anytime. 🙌 Cheers, Kevin