Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 5, 2022

très bonne application aussi que le service a la clientèle merci beaucoup lance je suggère cette application pour toutes les utilisateur

CosmosMarketplace
Canada
9 months using the app
TYDAL replied November 8, 2022

Si heureux que vous aimiez notre application et notre service client ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

November 13, 2022

I used the app for an email pop up for my website. Lance provided such great service with this and also went out of his way to help me with making my website better! Really appreciated the service.

EstilloTheLabel
Australia
9 months using the app
TYDAL replied November 15, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

October 10, 2022

The app has great application to my. It is free I was able to remove the powered by icon at the bottom of the pop up.Also I had to do was have a quick talk with yaci. Which was an absolute pleasure, very helpful and friendly.She made the hole set up an enjoyable experience and was very helpful.

Untainted
United Kingdom
9 months using the app
TYDAL replied October 10, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 11, 2023

Mica is a top-notch chat agent who is knowledgeable and responsive. Their ability to quickly and accurately address customer concerns is truly impressive. Mica's exceptional communication skills and dedication to customer satisfaction make them a valuable asset to the team over at Rivo.

Skellytones
United Kingdom
9 months using the app
TYDAL replied March 13, 2023

We're thrilled that we were able to provide you with a top-notch experience and that our ability to quickly and accurately address your concerns left a positive impression. We take pride in our team's communication skills and dedication to customer satisfaction, and we're glad to know that our efforts were appreciated. We look forward to continuing to provide you with exceptional service. Thank you for choosing Rivo!
All the best, Kevin

December 10, 2022

Pete was super helpful with any concern I had. very attentive and showed lots of interest in helping me in any way. the a great app with great costumer support.

Aserét Naturelle
United States
9 months using the app
TYDAL replied December 12, 2022

Thanks so much for choosing our app! If you have any further questions or need help along the way, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best regards, Kevin

September 8, 2022

Use la app para hacer un pop up con un código de descuento y fue super fácil y rápida para usar: me encanto! La super recomiendo y el operador LANCE se comporto de una manera sumamente amigable y profesional !!! Felicitaciones

MrJolts
United States
9 months using the app
TYDAL replied September 9, 2022

¡Tu reseña significa mucho para nosotros! Siempre estamos felices de ayudar en todo lo que podamos y estamos disponibles en cualquier momento. ¡Muchas gracias por 5 estrellas y por compartir la palabra sobre nosotros! 🌟Saludos, Kevin

Edited February 27, 2022

Super easy to set up and functions perfectly for capturing emails and offering a discount code to the customer. Also great customer service (Abbie who I talked to) that are quick and efficient :)

Lifestyle by Leo
United Kingdom
9 months using the app
TYDAL replied February 28, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's features and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

July 26, 2022

Paul was a great, and friendly help. He assisted me with everything to ensure my pop up ad was looking good.

Go Get It Grip Socks
Australia
9 months using the app
TYDAL replied July 26, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin

May 30, 2022

Arianne is the pot of gold at the end of your awesome app's rainbow.
Great customer service!
thoroughly satisfied.

Zeroking Supply
United States
9 months using the app
TYDAL replied May 30, 2022

You are awesome! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin

February 19, 2023

A live chat there and always get responds via email either., which let me feel confidence to RIVO company.

Also, they can help to achieve what I want on their end for my website.

Raintree
Canada
9 months using the app
TYDAL replied February 19, 2023

Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can.
All the best, Kevin