Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

December 9, 2022

Great customer service right from the getgo. Jel was fantastic and even offered advice to improve my site. Will see how service unfolds, but A+ from the start

ForeverGreen Family Farm
United States
9 months using the app
TYDAL replied December 12, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

November 25, 2022

The customer service is great. Abbie was great!!!!!!!! So glad that I now have this app on my store!!!!!!!!

Wearin' Dixie
United States
9 months using the app
TYDAL replied November 26, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

November 21, 2022

So far it's been great. Does everything that I need it to do and it will add a whole new level to my store. Arianne was great in the support team too, very helpful.

We Are Balloon Dog
United Kingdom
9 months using the app
TYDAL replied November 22, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

October 4, 2022

I needed a little help with working on the app. I was connected with Abbie, and let me tell you... SHE WAS AMAZING!!!! She was absolutely the best customer support person I have ever spoken to! She was so helpful and, the app itself is amazing too. So much good stuff for FREE! Thank you VIVO!

NissaCrafts
United States
9 months using the app
TYDAL replied October 5, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

February 7, 2022

The customer service Pete is amazing. He is very kind and enthusiastic.I like this app.I like the Rivo team.

donuttle
China
9 months using the app
TYDAL replied February 7, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 24, 2023

The app seems great but the support team (OMG) especially Mica she's so sweet and kind & also she resolved all my queries and doubts! Thankyou so much Mica & Rivo.❤️

Silvora Jewellery
India
9 months using the app
TYDAL replied August 30, 2023

Thanks a ton for your amazing review! So glad to hear that you found our app great. Our support team is always here to help and make your experience smooth. If you need anything else, just let us know!
- Lea & Rivo Team

November 18, 2022

Really good app, looks just like the ones all the big companies use. And the service i got was superb!

bifriad
Sweden
9 months using the app
TYDAL replied November 18, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

May 30, 2022

This is an amazing app. Lance was really helpful and encouraging and gave us more options in the app!

ToxyFree®
United States
9 months using the app
TYDAL replied May 30, 2022

We're so glad you're happy with our app and customer support! Thanks so much for the positive 5-star review! 🌟 Much appreciated, Kevin

August 8, 2022

Die App funktioniert, leicht bedienbar, der Support ist 24/7 da und reagiert schnell auf eine Antwort

Retail-sale-shop
Germany
8 months using the app
TYDAL replied August 8, 2022

Vielen Dank für die Nutzung unserer App und das positive Feedback! 🤩 Wenn du sonst noch etwas brauchst, sind wir immer für dich da. Sehr geschätzt, Kevin

August 20, 2022

Pat helped me set-up an email pop for my site using this app. He was great. Answered all my questions and I am really happy with the resulting popup.

CHI CITY FRESH
United States
8 months using the app
TYDAL replied August 22, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin