Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 29, 2023

Great customer service! I appreciate all your kindness

HolidayCrap.com
United States
8 months using the app
TYDAL replied December 1, 2023

Thanks for the kind words! We're thrilled to help and glad you're happy with our service.
- Lea & Rivo Team

January 1, 2024

Best customer service you can ever get.

HESHMA BOUTIQUE
United Kingdom
9 months using the app
TYDAL replied January 5, 2024

Thanks a bunch for your kind words! We're always here to give you top-notch service. Your satisfaction is our top priority.
- Lea & Rivo Team

February 27, 2024

Top customer services, quick response, highly recommended!

剩雅客书店 SYKBooks
Canada
9 months using the app
TYDAL replied February 29, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

January 2, 2024

Omg Jel was so helpful and nice, she gave a compliment on my website and gave me a little advice as well.

RoyaltyReignLashes
United States
3 months using the app
TYDAL replied January 5, 2024

Thanks so much for the review! We're thrilled that you found our support and advice helpful. We're here to help anytime!
- Lea & Rivo Team

February 27, 2024

Excellent service; the support is wonderful; and the application is agile and very intuitive. Thank you!

Sobrenatural-col
Colombia
About 2 months using the app
TYDAL replied February 29, 2024

Thanks a lot for your amazing feedback! We're so happy you're enjoying our app and support. Your satisfaction is our joy!
- Kevin & TYDAL Team

May 17, 2024

Jamie was helpful, efficient, informative & super nice to me. Thanks for making me feel like a top priority and like I know how all of these things work. Much appreciated.

Heather Pond Art
United States
About 2 hours using the app
TYDAL replied May 20, 2024

We're delighted you had such a positive experience! Helping you understand and feel valued is what we're all about. Thanks for your kind words!
- Kevin & TYDAL Team

January 31, 2024

I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)

SakiAce
United States
About 24 hours using the app
TYDAL replied February 1, 2024

So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊
- Kevin & Rivo Team

December 5, 2023

Excellent and fast customer service. The app seems amazing. Thank you Pete xx

Mira
Spain
About 2 months using the app
TYDAL replied December 8, 2023

So glad you're happy with our support and the app! Thanks for the review - we're here whenever you need us!
- Lea & Rivo Team

November 26, 2023

The customer service rep was so incredibly helpful and so kind! I'm so glad I am using this platform!

Tigermothgoods
United States
About 1 month using the app
TYDAL replied November 28, 2023

We're thrilled that you had a great experience! Our team is always here to lend a hand. Thanks for choosing Rivo!
- Lea & Rivo Team

January 21, 2024

Arianne is such a kind person. And I truly love this app.

Try Modest Limited
United Kingdom
9 months using the app
TYDAL replied January 23, 2024

Your review made our day! 😊💖 Thank you for the kind words, and we're so glad you love the app. Your happiness is our top priority!
- Kevin & Rivo Team