Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 27, 2022

So far I have had a great experience using this app. Everything seems easy and customer service is great

archieandoak
Australia
8 months using the app
TYDAL replied July 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

May 18, 2022

very easy to set up, very friendly support, (who even complimented my store haha!), and just a very great app overall!

creativeinspirationbyhp
United States
8 months using the app
TYDAL replied May 19, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Best regards, Kevin

August 5, 2022

Vicky was extremely helpful and friendly! Helped me out so much with my website! Was also very quick with helping. Definitely would recommend!

Juniper Marie Jewelry
United States
8 months using the app
TYDAL replied August 5, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

April 22, 2022

Looks like it will fit my needs perfectly. I like how simple it is, and great customer service. Ryan was great - thank you!

Magpie
United States
8 months using the app
TYDAL replied April 22, 2022

Wonderful! We are always here to help and super excited that our app perfectly fits your needs! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

January 28, 2022

I tried this app so that we could have the subscribe popup, and one that we can make more fitting for our shop. As I was working on what ours would say and look like, I saw an option to remove the Powered By Rivo. I clicked it and was instantly in contact with Laurence who went above and beyond what I was expecting!
This app is already showing much promise!

Lumen Path
United States
8 months using the app
TYDAL replied January 28, 2022

Thank you so much for your thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you have any questions or encounter issues along the way, just let us know. Our team here at Rivo is always happy to help out in any way we can. Cheers, Kevin

June 20, 2022

the app is very helpfull. In the first 5 min i had an order from the app! Lance from sutomer support was amazing he helped me a lot and he was very kind! i would reccomend this app for sure! and its totally free!

KRIZRADOST
Greece
8 months using the app
TYDAL replied June 20, 2022

We're so excited that our app has already provided excellent results for your store in just a short time! 🚀 Your review is very much appreciated! ✨ Thanks, Kevin

July 26, 2022

Really helpful! Good information in hand. She has helped to clear all my needs correctly and accurately.

bestside
India
8 months using the app
TYDAL replied July 26, 2022

We greatly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

November 16, 2022

Works very well for being free and support has been very helpful in all the stores where I have this app installed.

CryptoNumeris®
Mexico
8 months using the app
TYDAL replied November 16, 2022

Awesome! Thank you so much for the 5-stars and positive feedback! All the best, Kevin

February 10, 2022

Easy to install and set up. Support is there for you at all times and are super helpful and friendly. Thanks for your great service Abbie. What an amazing app to use that is totally FREE!!

Ampd Rides
Australia
8 months using the app
TYDAL replied February 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else we can do, please feel free to reach out at any time. 🍻 Cheers, Kevin

July 5, 2022

This app is amazing, its really simple to use! The service team (Abbie) was fast, efficient & friendly in helping me set up.

Universal Fate
Australia
8 months using the app
TYDAL replied July 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you love the app and our customer services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin