Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 6, 2022

The backend of the app is very user friendly and the staff are very helpful (thanks Vicky!). It's a great simple way to start email signups

Flanzella
Canada
8 months using the app
TYDAL replied June 7, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🌟 Thanks, Kevin

September 10, 2022

Lance was great, fast and communicated with me to address my question. Thanks so much for your fast response. I appreciate your help.

Keyo & Co.
United States
8 months using the app
TYDAL replied September 12, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do to assist you. Much appreciated, Kevin

June 26, 2022

the best customer service ever, Vicky is so kind and did go above and beyond my expectation, so happy to find this app here

M3VITAMINS
United States
8 months using the app
TYDAL replied June 27, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 12, 2022

Support is excellent and the response time was super quick. I would definitely recommend based on the level of support offered.

Iris & Eve
United Kingdom
8 months using the app
TYDAL replied February 14, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Much appreciated, Kevin

June 4, 2023

Arianne was extremely helpful and kind, very rare to find these days, She helped me with my request, proposed to help with other things Rivo related and proposed enhancement on my store. mind blown

Mushies Lebanon
Lebanon
8 months using the app
September 1, 2022

Abbie help me today. Was very fast with responses very friendly and even gave me some suggestions. The help/ suggestions were greatly appreciated!

SNEAKEROYALTY
United States
8 months using the app
TYDAL replied September 1, 2022

We're so glad you love our customer service! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin

March 21, 2022

Great app, and great support. The app does everything it said it would and is easy to use and modify.

Green Beanz
Australia
8 months using the app
TYDAL replied March 25, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Cheers, Katherine

June 4, 2022

Customer service was fantastic, and an overall pleasant experience, thank you Trish for the referral app.

shamartcreations
United States
8 months using the app
TYDAL replied June 6, 2022

We're so happy to see that you had a great experience with us! 😍We're always striving to help you and your business succeed! Thanks, Kevin

November 25, 2022

Excellent customer service and support staff waiting to assist with technical knowledge and expertise via chat.

Artisan The Goat
United States
8 months using the app
TYDAL replied November 26, 2022

Awesome! We appreciate you leaving a 5-star review! If there's anything else we can do, just let us know. Best wishes, Kevin

May 17, 2023

The customer service is very good, and this app has greatly met our needs and played a very important role in improving our sales

FITUEYES
United States
8 months using the app
TYDAL replied May 17, 2023

Thank you for your feedback! We're glad to hear that our app has helped your business succeed. We're always dedicated to providing excellent customer service. Our team is always here to help if you need us. - Lea, Rivo Support Manager