Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 28, 2023

absolutely amazing customer service and really easy to use! this was an awesome touch to add to my website and i highly recommend using it!

Altr Ego
Canada
8 months using the app
TYDAL replied July 29, 2023

Thank you so much for your kind words, we're thrilled that you had an amazing experience with our team! We appreciate your recommendation and can't wait to assist you further. 🙌
- Lea & Rivo Team

November 20, 2022

I found this app through Shopify apps, quick and easy to set up and customise to how you like it. Also customer support is quick and lovely to talk to!

Pawfect Pup Accessories
Australia
8 months using the app
TYDAL replied November 21, 2022

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

November 4, 2022

So far so good! I'm not really tech savvy and find the software easy to navigate! I've also found that they have excellent customer service! Thanks Guys!

Curly Serenity
United States
8 months using the app
TYDAL replied November 4, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

June 21, 2022

Simple to use app that does exactly what's needed! Abbie and the Rivo customer service team are amazing -- super responsive and deliver exceptional customer service that goes above & beyond. Thanks Rivo Team!

shoprhino.com
Canada
8 months using the app
TYDAL replied June 21, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! Cheers, Kevin

October 8, 2022

I've just set this app up so yet to determine it's success but the process of installing the app was the best I've experienced to date. It's easy to use and Lance in your live chat was absolutely amazing. I thought I would be dealing with a bot but was not - he was efficient and super helpful! The thing it would be good to see would be a function for controlling font size without having to create a CSS customisation but again, for a free app, it's amazing!

Hali Home
Australia
8 months using the app
TYDAL replied October 10, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process and our customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

February 5, 2022

I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.

YooShape
United Kingdom
8 months using the app
June 1, 2022

Great customer service. Super quick and easy to set up. I would definitely recommend. There is a lot of content offered for free.

Ready Crafts
United States
8 months using the app
TYDAL replied June 1, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and for recommending us! 🤩 All the best, Kevin

November 3, 2022

Good app, Pete from customer support is the best. It's a pleasure doing business with the best in the industry

PixelKick
France
8 months using the app
TYDAL replied November 3, 2022

We're so glad you are happy with our app and support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

January 1, 2023

Awesome App, awesome support, I had a few queries that Paul responded too and resolved immediately, If you are looking for a great email pop up app, this is the one you want, highly recommended to all.. :)

ASL Direct Store
Australia
8 months using the app
TYDAL replied January 1, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 30, 2022

It’s a great app, with amazing customer service! They respond very quickly and also, very helpful. Highly recommended.

D’Sired Cosmetics
United States
8 months using the app
TYDAL replied May 2, 2022

Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin