Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 12, 2024

Jel is the best, really kind and passionate with her job.

Hush Pauze
Ireland
5 months using the app
TYDAL replied January 16, 2024

Wonderful! Our team strives to be kind and passionate in everything we do. Thanks for appreciating our customer service! 😊
- Kevin & Rivo Team

February 7, 2024

amazing customer service and easy to set-up! thank you so much!

My Store
United States
3 months using the app
TYDAL replied February 13, 2024

So happy you found our service amazing and setup easy! Your thanks means a lot. Here if you need further assistance. 😊
- Kevin & Rivo Team

January 29, 2024

This app was very easy to set up with a lot of great customization options. Really allowed it to integrates seamlessly into my website. The fact that the emails automatically sink with Shopify emails is ideal. This is by far the best free pop-up app, but I believe it is better than a lot of the paid options offered. The customer support was phenomenal helping clear up questions with the app but also adding a few tips to help us out and even offering to follow us on instagram. Shout out to Abbie at Rivo.

Happy Lad
United States
About 7 hours using the app
TYDAL replied January 31, 2024

What a fantastic review! 🤩 We're thrilled about your smooth setup and the value our app adds to your website. Your kind words about our support team are greatly appreciated. We're always here to help!
- Kevin & Rivo Team

December 17, 2023

Excellent customer service specially for Arianne. Good App for Shopify store.

Natural Bunny
China
4 months using the app
TYDAL replied December 27, 2023

Thrilled to hear you're loving our app and service! Thanks for choosing Rivo!
- Lea & Rivo Team

January 10, 2024

The app work's really good ,
and i love their support team specially Arianne mam she so kind and humble
Thank you!

Aesthetix.me
India
About 2 months using the app
TYDAL replied January 12, 2024

We're thrilled you're enjoying our app and finding our support team helpful. It's our pleasure to assist!
- Lea & Rivo Team

March 14, 2024

Very good support! Pretty quick response! Very friendly staff! I recommend their app :)

Jesuisnappy
Germany
11 days using the app
TYDAL replied March 15, 2024

So happy to hear you had a great experience with our support and staff! Thanks for recommending us and for the kind words. 😊
- Kevin & TYDAL Team

June 19, 2024

O suporte que recebi da plataforma foi excelente, agradeço Jamie por me ajudar com paciência em todo o processo.

viva!
United States
About 13 hours using the app
TYDAL replied June 21, 2024

Obrigado pelo seu feedback! Estamos entusiasmados por nossa equipe de suporte poder ajudá-lo durante todo o processo. Deixe-nos saber se precisar de mais ajuda!
- Equipe Kevin e TYDAL

February 9, 2024

one of the best service that i got .
highly recommended !!!

SailGuard
Israel
About 1 month using the app
TYDAL replied February 13, 2024

We're thrilled to be one of the best services you've experienced. 🤩Thanks for the awesome feedback and recommendation!
- Kevin & Rivo Team

December 2, 2023

Mica is amazing and does great work. Give her a raise!!

Bear Necessity Coffee Company
United States
2 months using the app
TYDAL replied December 5, 2023

Thank you for the wonderful feedback! We're so glad to hear you're happy with our service. Your support means a lot to us.
- Lea & Rivo Team

February 13, 2024

Customer service is top notch, I've used them for all 3 businesses and the websites they all run on. Easy UI to work with. 10/10

Natural Built Nutrition
United States
5 days using the app
TYDAL replied February 15, 2024

Thrilled to support all your businesses with our service and UI! Your 10/10 rating means the world to us. Here's to continued success together!
- Kevin & Rivo Team