Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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OMG Great customer service and top quality app. Yaci was great and helped me to setup everything. Thank You!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Hi Pete,
Thank you very much for your help. I really recommend this app, it very user friendly and free.
Regards,
Moni
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Much appreciated, Kevin
My current shop version doesn't have a pop-up, so I installed Rivo for free. I needed the "Powered by Rivo" brand removed, so I started a chat with Betty. She was very helpful and had that taken care of speedily. She's also funny. Thanks, Betty.
Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Pete was very helpful in getting the app set up. Excited to use it. I look forward to trying your review app as well.
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
Super Easy to use. Any problems at all, I clicked on the chat and this was replied to almost immediately. Pete talked me through my issue and even made suggestions for my website that helped massively!
We're glad that you're finding our app super easy to use. Thank you for your positive feedback, and if there's anything else we can help you with, just let us know. Our team here at Rivo will be delighted to assist you.
All the best, Kevin
very good app and very good service special thanks to Lance who helps me a lot to set the app on my store
We truly appreciate the 5-Star review! 🌟These reviews make our day here. 😊 Thanks, Kevin
Abbie provided amazing customer service! I am looking forward to using the Rivo Email app on my website!
Glad that you love our customer service! 😃 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin
i enjoyed arianna bubbly sense of humor through chat, sometimes thats all one ask for; she made my day!
We are so pleased that you are happy with our customer service. Thank you so much for the 5-stars! 😊 Much appreciated, Kevin
Arianne was super helpful. She was with me in a matter of seconds after opening the chat. My query was answered in less than a minute and all information given to me was straight forward and helpful.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Hi, fantastic customer service whilst using the chat agent feature - was navigating around the app for pop up options. Agent was extremely responsive and helpful towards organising my pop up, and provided great assistance.
Perfect communication and a great addition to your app/company. Thanks again!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin