Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Paul is so respectful, supportive and just an overall excellent agent. Very prompt with his responses as well! Would highly recommend him.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Great app and the customer service is EXCELLENT! Abbie was so helpful and help me with everything I needed and much more. Customer service was fast, friendly and above and beyond. Thank you Abbie, you are GREAT!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
I've just started using the app, but so far the customer service has been fantastic. It's quite easy to use and to navigate. I will update in the near future with results.
Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! Much appreciated, Kevin
It has been great! Best of all it's free too. Has all the features I need and if you contact them they will even remove the branding on the bottom.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for spreading the word about us! We're always striving to top your expectations and love the feedback! 🍻 Cheers, Kevin
Really great! Paul was super nice and helped me set up everything. I am happy to have this feature on my website.
Thank you so much for your kind words! Happy to hear that our team provided excellent service and that you're enjoying the app. Let us know if you need any further assistance - we're always here to help! - Lea, Rivo Support Manager
Amazing service. Yaci was there to help me within 2 minutes. Also she went way and beyond. Helped me also with other extra stuff!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin
Amazing service - very fast at replying and enabled my pop ups for free. I highly recommend everyone to use this app!
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin
From the very beginning I was blown away by the Customer Support from Maria, she did not hesitate and helped with everything I needed, extremely friendly, highly recommended!!!
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Awesome in every way. Kept on looking for a catch, but there is none. Don't look elsewhere. Just do it. You won't be sorry.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
The app works really well! The pop-up is super easy to set up. I contacted the customer team and they responded and solved everything within 5 minutes.
We are so happy that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin