Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Bravo, une application très utile et bien faite, de l'efficacité et de la performance. Je remercie infiniment Alex du service client , réactive et aimable , un grand merci à Maria, professionnelle et très serviable.
Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. 🙌 Bravo, Kévin
Great customer service. Made it super easy for me to add some custom CSS to my popup.
Glad you enjoyed our service! We strive to make your experience smooth and easy. Reach out any time if you need help!
- Lea & Rivo Team
Arianne was great to help setting up the app. It's been easy to install and edit so far. Will have to run launch before I can give a full review.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Excellent app. Does the job as describe. The best was their customer service. So friendly and helpful. Go above and beyond, making the experience amazing.
It's music to our ears that you are happy with our app and services. Thanks so much for the kind words. ❤️ Much appreciated, Kevin
This was actually my first day using the app, yet the customer service I received from Yaci was AMAZING! I inquired about her assistance with something as simple as "removing the rivo tag", and Yaci was kind enough to offer a few pointers on how to improve the simplicities of my store. Good customer service is so hard to come by these days, and surprisingly this interaction was done through chat. Great job Rivo, on hiring wonderful people!
Thank you so much for choosing our app and for the wonderful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team here at Rivo will be delighted to help you. All the best, Kevin
Just Awesome, I Loved the service! They are lovely people happy to work with them and I will definitely recommend them to others.
So pleased that you love our services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Very easy to customise to match website, good customer support - enjoying using the app so far! Thank you
Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin
Excellent customer service and quick to respond! They answered all my questions and activated what I needed instantly.
Thank you so much for your kind words! It's our pleasure to provide excellent customer service. We're always here to answer any questions you may have. Have a great day! 😊 - Lea, Rivo Support Manager
This was so easy. I customized and put up a pop-up on our website in 10 minutes. So simple. Love it!
Thank you for sharing your experience! 😊 We're thrilled to hear that setting up the pop-up on your website was a breeze for you 🎉 Thank you for choosing Rivo.
- Lea & Rivo Team
The app was fantastic!
I got everything I needed in 3 minutes!
Absolutely will use the app for my other store sites again!
The support was so quick and perfect!
Thank you so much!
Glad to hear you like our app and services! 🙂 If you need anything at all just let us know. Thanks, Kevin