Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 23, 2023

I am still in the editing process, but so far based on what I have experienced, I would recommend the app to others.

Kindness In Motion
United States
7 months using the app
TYDAL replied June 26, 2023

Thanks for sharing your experience! It's awesome to hear that you're finding the app useful. Please feel free to reach out anytime - we're always here to help! We appreciate your recommendation 🎉 - Lea, Rivo Support Manager

June 29, 2022

Só tenho a agradecer o aplicativo parece ser ótimo e o atendimento que recebi da Betty do suporte foi excepcional resolveu tudo para mim super rápido e ainda me tirou duvidas. Parabéns Betty e a todo suporte

ATYTUDE
Brazil
7 months using the app
TYDAL replied June 29, 2022

Buscamos sempre oferecer aos nossos clientes o melhor serviço possível! Estamos muito satisfeitos que você tenha tido uma ótima experiência conversando conosco. Se você precisar de mais alguma coisa ao longo do caminho, não hesite em nos avisar. Nossa equipe ficaria feliz em dar nossas mãos a qualquer momento. 😃 Obrigado, Kevin

June 25, 2022

Alex is really nice agent; helpful, friendly, and attentive. I really feel like I hit the jackpot with this app. It's everything I wanted for my store.

Emerging World Shop
Armenia
7 months using the app
TYDAL replied June 27, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

September 15, 2022

I used this app to get a popup email subscribe list for my store. The app itself is very easy to use and the support person that helped me was friendly, polite, very knowledgeable, and helped me tremendously. I love that there is live chat support to use whenever I want. Thanks for making such a wonderful app and that it is free too!

Live Pausitive
United States
7 months using the app
TYDAL replied September 15, 2022

You are awesome! We greatly appreciate you using our app and for taking the time to leave positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 15, 2022

abbie was excellent, it's rare finding customer service reps being so kind, did not have any problems at all and everything was easy

This Head Shop
United States
7 months using the app
TYDAL replied November 15, 2022

Glad you are happy with our services, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin

April 24, 2023

quick response , Abbie kindly fixed the problem, excellent support! A++++

rug fairy
United States
7 months using the app
TYDAL replied April 24, 2023

Thank you so much for taking the time to leave us a review! We pride ourselves on providing excellent support, and we're grateful for your A++++ rating! Please don't hesitate to reach out to us again if you need any further assistance. - Lea, Rivo Support Manager

July 6, 2022

Abbie was extremely helpful! The app works wonderfully, and the support team is great. I was able to solve a problem I was having within just a few seconds with their help.

tlabrand
United States
7 months using the app
TYDAL replied July 7, 2022

What a wonderful review! ✨ Thank you so much and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin

November 10, 2022

I used this app to add Email Popups to my online store. Yaci helped me with all I needed and gave me excellent suggestions as well. She is the best. Thank you!

Pulsefy
United States
7 months using the app
TYDAL replied November 10, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

May 18, 2023

Abbie is amazing!! I had so many questions, as I'm not very savvy with technology, and she patiently and expertly guided me through the process of setting up a pop-up on my website. Totally recommend using Rivo. This level of online support makes such a difference to people like me, well done :)
Fiona
Newmero NZAU

Newmero
New Zealand
7 months using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words! We're happy to hear our team was able to provide you with the assistance you needed. We appreciate your recommendation and hope to continue providing excellent service to our customers! - Lea, Rivo Support Manager

November 15, 2022

I definitely give this app 5 stars! Abbie was more than helpful in setting up my Email PopUps. You will definitely wont regret it. She went above and beyond to set me up.

Nicoledezigns
United States
7 months using the app
TYDAL replied November 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! ❤️ Much appreciated, Kevin