Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 1, 2023

Amazing support and amazing app. Mica helped me in few minutes and was super helpful. Really appreciate the amazing work you guys put out.

Ruff Toys
Canada
7 months using the app
TYDAL replied June 2, 2023

Thank you for your wonderful feedback! We take pride in going above and beyond for our customers and we really appreciate your support and are working hard to keep exceeding your expectations! - Lea, Rivo Support Manager

August 18, 2022

Thank you Arianne, you have been very helpful, Great app! I will certainly be using the Loyalty programme sometime later and will surely consider your services.....

Anav
United Kingdom
7 months using the app
TYDAL replied August 18, 2022

Thanks for the 5-Star review! We are so happy that you have enjoyed your interaction with us. Let us know anytime if you need further help along the way! 😊 Best wishes, Kevin

April 24, 2022

Abbie Is amazing with the customer service! She helped me very quickly and made me feel very comfortable during the process. I usually do not write reviews but this experience was too great to not speak of! Thank you Abbie for the help. You made my night :)

Midnight Dept.
United States
7 months using the app
TYDAL replied April 25, 2022

This review made our day! We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 7, 2022

Had a great chat with Abbie. She was very helpful and attentive to what I needed. Her responses were professional, friendly and on point. I hope to speak with her again if I need assistance in the future.

KOOSKADOO
United States
7 months using the app
TYDAL replied December 7, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

October 18, 2022

I will start using this app anytime I build an ecommerce store. The team is very professional and helpful.

NEVER AGAIN ATHLETICS
United States
7 months using the app
TYDAL replied October 18, 2022

Thanks so much for choosing our app and for the 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

December 9, 2022

The design of this software is very user-friendly and allows users to put in HTML code. And the support team helped me solve my query very quickly and smoothly. I recommend it to everyone.

CarLuex
United States
7 months using the app
TYDAL replied December 12, 2022

So glad that you like our app! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 29, 2023

I had a small thing that was unclear, so I contacted them.
After 1 min or less, oh wow, they replied super faster, and fixed my problem immediately, and guided me one by one and step by step deeply.
I have never seen and met this kind of support so far.
I strongly recommend using Rivo apps, you will never be disappointed.
Thank you so much!

Homaur
El Salvador
7 months using the app
TYDAL replied August 2, 2023

So glad our team was able to help you out quickly! Thanks for your kind words and recommendation. We really appreciate it! 🙌 Let us know if you need anything else. Have a fantastic day!
- Lea & Rivo Team

August 22, 2023

Jel was really helpful and even provided links to pages with articles that helped me setting up my shopify store. She was willing to help and very proactive.

The Creative Kiosk
United States
7 months using the app
TYDAL replied August 25, 2023

Thank you so much for sharing your experience! We're really glad our team was able to provide helpful assistance. Your kind words mean a lot to us! 🙏
- Lea & Rivo Team

December 22, 2022

We are satisfied with your app. Everything has been smooth, easy to understand, and change. The customer support was great, Arianne is very friendly and polite, and responds quickly.

Safir Beauty
Serbia
7 months using the app
TYDAL replied December 22, 2022

We're so glad that you are satisfied with our app. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 19, 2023

This is the best app i have ever used, the customer service is excellent. Continue doing a great job Rivo team.

Royal Love Organics
United States
7 months using the app
TYDAL replied January 19, 2023

This review made our day! We're so excited that you love our app, and your praise is very much appreciated! 🙌 Thanks, Kevin