Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 31, 2023

Love this app and the people are really here to help you. Thanks Paul, really great communication and was really nice to me…thank you so much. Will continue to use this app!!! Love it !!!!

kc.prettybougeecollection
United States
7 months using the app
TYDAL replied June 2, 2023

Thank you so much for your kind review! We're thrilled to hear that you're happy with our app and that our team provided you with excellent customer service. We appreciate your business and look forward to continue serving you in the future. - Lea, Rivo Support Manager

November 24, 2022

Easy to use and the sticky bar is really good. Also an amazing customer support experience provided by Arianne

Cazador Accesorios
Chile
7 months using the app
TYDAL replied November 24, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

February 14, 2023

Paul help me today and his service was above and beyond. Thank you and I appreciate the help! The process did not take long.

Favoredones Boutique
United States
7 months using the app
TYDAL replied February 14, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin

November 16, 2022

Great experience with this app definitely user friendly. Also, customer service extremely quick and helpful.

Perfectly Imperfect
United States
7 months using the app
TYDAL replied November 16, 2022

Awesome! We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

November 11, 2022

Pete helped me a lot and the speed of responding and resolving issues was great. He gave me a good first impression of the app.

DIY Charm Store
United States
7 months using the app
TYDAL replied November 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

February 13, 2022

Great and fast help :-) They did a good job to help me further. Rivo is a good help to get customers

TAgio
Germany
7 months using the app
TYDAL replied February 14, 2022

Thank you for the 5-Star review! Your positive feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Best wishes, Kevin

September 1, 2022

Maria (customer advisor) was extremely helpful & explained things clearly. App was easy to install, up & running instantly.

Nurtured By Nature
United Kingdom
7 months using the app
TYDAL replied September 1, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

July 27, 2022

Pete was great to talk to - very helpful, friendly and VERY efficient. 100% rate this app, and Pete too. ^_^

Gemma Vendetta
Australia
7 months using the app
TYDAL replied July 28, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our app and customer support! We're always striving to top your expectations and love the feedback! Thanks, Kevin

December 24, 2022

Pete's service was excellent and he was so helpful! I was given knowledge on how to improve my store without even having to ask him. I am so grateful to be able to receive help from Pete! I wish I could give more stars!

The Earth Tones Store
United States
7 months using the app
TYDAL replied December 26, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 7, 2022

I had a great experience with Paul. He was very helpful 10/10. Would recommend to anyone. Very helpful

Chanty's Cakes & Creations
United States
7 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Cheers, Kevin