Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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I used the app to add an email popup. I asked Maria to help remove the Rivo marking and she was fast, helpful and very friendly. Great experience so far.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
An amazing app, needed some changes to be made while I was setting up the app for my store and I reached out to the customer support team and I can say I was way more than impress with the help of Abbie, she was fast with her reponses. she walked me through all I needed and at the same time was more than enough for my questions. This app is worth trying.
Thank you for leaving such a kind review! We're thrilled to hear you had a great experience using our app. Our team is dedicated to providing top-notch customer support, so we're happy to hear we were able to assist you in setting up your store. We appreciate your recommendation! - Lea, Rivo Support Manager
Wonderful customer service. I was attended by Abbie who helped me a lot. All very fast and easy. Thanks
Thank you for the 5-star review! We are here for you anytime. 😊 Cheers, Kevin
Easy app, and Pete was also very helpful and nice. Was set up under a minute and works more than perfect.
Awesome! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin
Just installed the app, so I'll update my review in a few weeks after using it for a while. However so far, I'm very impressed by these guys Customer Service. 5STARS PLUS! Super quick, helpful and so friendly. Alex is Awesome! You definitely give lessons of how customer service should be! Thanks again:)
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate you choosing our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Mica really helped me find the features that I was looking for. She even found a few things I didn't know about and was very knowledgeable. Thank you so much!
We're thrilled that we've provided you with such valuable assistance and insights. Thank you for your kind words! If you ever have more questions or need further guidance, please don't hesitate to reach out.
- Kevin & Rivo Team
Fantastic customer service and app. I have only just started using it and I love it. Great work guys
Thank you so much for your kind words! We're glad to hear that you're loving our app and we always strive to provide the best customer service. Please don't hesitate to reach out if you need help! - Lea, Rivo Support Manager
This app is fantastic and I appreciate that they have excellent customer service! I got a reply in seconds and Lance was so friendly. Also, he gave me some suggestions about my store! Totally recommending. You won't regret it.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Really really helpful, was supereasy to getting started with everything and they helped instantly when you needed the support. 5/5! Recommended!
Awesome! Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin
Jel went above and beyond on the support. Really easy to use and she made it that much easier. Definitely recommend.
Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin