Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 19, 2022

Abbie and Pete was amazing. They responded very quickly and their job was very professional. I am happy with the service.

KALEIIM
United States
7 months using the app
TYDAL replied July 20, 2022

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thanks, Kevin

July 18, 2022

Abbie was great to work with as aI needed help removing the branding from my pop up. She was quick to respond and very friendly. She also gave me some complimentary gifts for being new to Rivo. All in all she was a 10.

Poppy and Ross
United States
7 months using the app
TYDAL replied July 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

February 27, 2022

Very ease app to work with. Had a couple of questions and opened up the support check at 12:05 am est and there was Abbie. Addressed all concerns and assisted with adjustments. Thanks

Zappy Tees
United States
7 months using the app
TYDAL replied February 28, 2022

Your review means the world to us thank you so much! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟Much appreciated, Kevin

October 25, 2022

Arianne was great !! Totally recommend this free app :) Arianne was great !! Totally recommend this free app :)

Leave&Live Store
France
6 months using the app
TYDAL replied October 25, 2022

Awesome! Thanks for the 5-stars and for recommending us! Cheers, Kevin

August 24, 2022

I decided to use this app to help improve my website. In doing so I was gracefully greeted by Abbie ! Abbie's response time is unmatched. I received the answers to my questions within seconds from each other. 10 stars ⭐ Rivo email popup has my support & business.
Use Rivo!!!

Twist & Turn
United States
6 months using the app
TYDAL replied August 25, 2022

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

September 16, 2022

Lance was very much helpful! He was quick and efficient in helping me set up my email pop up and remove the watermark. He also helped me update somethings on my website. GREAT customer experience ever!

petsplaytimeshop
United States
6 months using the app
TYDAL replied September 16, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 28, 2023

The App is great and does exactly what I need.
Mica at Rivo was a great help getting everything set up.

Vigorize Home Decor
United Kingdom
6 months using the app
TYDAL replied February 28, 2023

We're so glad to hear that you like our app! Our team has worked hard to create a user-friendly and enjoyable experience, so it's always great to receive positive feedback.
Best regards, Kevin

November 30, 2022

Love it! Abbie helped me with everything and even suggested what I should add on my website. She is the best

Deluxeandbougie
Canada
6 months using the app
TYDAL replied December 1, 2022

We're so glad you love our support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin

October 19, 2022

I use this app to help me do e-mail sign up pop ups for my shopify store. Lance was very helpful in helping me setup the app for free. Looking forward to using this forever :)

Africa Rooted Clothing
Canada
6 months using the app
TYDAL replied October 20, 2022

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app! Please let us know if any questions come up or if we can help along the way. Best regards, Kevin

January 11, 2023

Amazing and super fast customer service! I can't thank Abbie enough for not only helping me with my initial issue but also taking the time to give me multiple tips on how to improve my Shopify store, giving me awesome feedback and bringing my attention to issues I didn't realise were there! It's nice to speak to a real human and not a bot! Looking forward to using their service in the future. Thanks again Abbie, much appreciated!

BroughtBackVintage
Australia
6 months using the app
TYDAL replied January 16, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin