Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 28, 2022

What a great app so easy to use and the customer service is there to help you instantly. I highly recommend this app and of course their amazing customer service.

Mamma Mia's Closet
United States
6 months using the app
TYDAL replied June 29, 2022

It's music to our ears that you are happy with our app and customer services. Thank you so much for the kind words and for recommending us! 🍻 Cheers, Kevin

November 4, 2023

Mica was beyond helpful today. Not only answering our questions but also made incredibly helpful suggestions that we had not even thought of. This ap is easy to use and intuitive. It has all the features we need as well as AMAZING customer service. Cannot say enough about how refreshing it is to actually experience good customer service these days. Thank you for being awesome!

Whisker&Fang
United States
6 months using the app
TYDAL replied November 6, 2023

It's wonderful that you're enjoying the app and the service. We really appreciate your kind words and are here whenever you need us. Thank you for the awesome review!
- Kevin & Rivo Team

May 14, 2023

O pessoal desse aplicativo sempre muito disposto a ajudar.
Dessa vez fui atendido pelo Paul. Muito obrigado a toda equipe.

Use Fêmina
Brazil
6 months using the app
TYDAL replied May 16, 2023

Obrigado por sua avaliação! É ótimo saber que nossa equipe está fazendo um ótimo trabalho. Estamos muito felizes em ajudar. Obrigado pelo feedback e conte conosco sempre que precisar! - Lea, Rivo Support Manager

June 25, 2022

I added the app to start a mailing list, super easy to set up and Paul on the chat removed the Rivo logo for free. Super quick response time on the chat

Madebymanda4u
United Kingdom
6 months using the app
TYDAL replied June 27, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Thanks, Kevin

November 18, 2022

I used this app to engage with customers and get them to opt into communication with my brand for access to discounts etc Yaci was great

The First Taste Always Gets You Hooked!
United States
6 months using the app
TYDAL replied November 18, 2022

We love helping businesses like yours and greatly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

October 1, 2022

I used the app to help me set up my email pop-up. It was easy to use, and the support was excellent. This was a straightforward process. Thanks

Durable Assistance & Consulting
United States
6 months using the app
TYDAL replied October 3, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. 😊Thanks, Kevin

October 18, 2022

ho contattato il support e è stato tutto molto facile.
fantastica molto utile e professionale.
grazie

Indigo Wine
Italy
6 months using the app
TYDAL replied October 18, 2022

La tua recensione significa il mondo per noi! Siamo sempre felici di aiutare in ogni modo possibile e siamo disponibili in qualsiasi momento. Grazie mille per le 5 stelle! 🌟 Ciao, Kevin

October 7, 2022

Great app, 5 stars!! Thank you Abbie for helping me with my store and recommending things that will improve my website. Anyone should download this app!! It works great and has great customer service!!

Not your babe
United States
6 months using the app
TYDAL replied October 10, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

May 17, 2023

Great app and impressive service! Pete was very helpful in setting up custom css and gave us some tips and tricks as well. Excellent!

Meltynax™
United States
6 months using the app
TYDAL replied May 17, 2023

Thank you so much for your kind words! We always strive to go above and beyond for our customers. We're always here to assist and ensure that you have an excellent user experience. - Lea, Rivo Support Manager

June 8, 2022

WOW!!! Great service! so happy I switched to this app from Privy! 10/10 recommend. Really fast response and a joy to work with.

Sanctified Supply Co.
United States
6 months using the app
TYDAL replied June 9, 2022

Thanks so much for switching to our app! We are so grateful for your kind words and 5-star review! If you need anything along the way, just let us know. We would be delighted to help you. Best regards, Kevin