Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 18, 2022

The app is extremely easy to use and create and customise your pop-ups. The customer service is also very helpful.

NAILS-LUXE
United Kingdom
5 months using the app
TYDAL replied November 18, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

Edited May 17, 2022

I'm yet to used the App, but I can tell i will have a great experience because of the customers service I received from Abbie (she's a pro).

Digital-Shoppers
South Africa
5 months using the app
TYDAL replied May 17, 2022

Hey Morongwa,

James here, Head of Merchant Success at Rivo – thanks for your feedback about our Support so far and for installing the app! We're happy you're using it on your shop and we're really looking forward to seeing your success on your store.

https://email-popup-docs.rivo.io/en/article/quickstart-guide-1iipcgg/

If you need anything at all or tips on best practices, check out our app demo video on the link above

Cheers,
James

November 27, 2022

Arianne were very informative and a great help. She made sure i understand how to operate the app. Awesome!

Lux Pashion Kouture
United States
5 months using the app
TYDAL replied November 27, 2022

Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin

August 1, 2022

Great and easy interface and really good support, Alex helps me a lot. It's very positive for a free app !

qotqot
France
5 months using the app
TYDAL replied August 2, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

June 7, 2022

Using these guys for all of my web sites. Couldn't be easier or more reliable. And their support - as if you really need it - is off the charts strong. Do it!

River & Stone Tea
United States
5 months using the app
TYDAL replied June 7, 2022

Thank you for the 5-Star review! Your honest feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

November 9, 2022

so far loving it, easy to use and love how you can customise the colours and fonts! Therese was amazing she helped me out with my questions and was super lovely to speak with

Hidden Stone Designs
Australia
5 months using the app
TYDAL replied November 9, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

January 12, 2022

I love how fast the customer service was! Ryan was super helpful, friendly, and made the experience much more enjoyable.

NJC Fashion
United States
5 months using the app
TYDAL replied January 12, 2022

We're so glad that you love our customer support, and thank you so much for leaving a positive review! 🤩 You are the first to review this app, and it means so much to us. If you ever need help along the way, please don't hesitate to let us know. Much appreciated, Kevin

November 30, 2022

Mi piace molto questa app che mi ha aiutato ad automatizzare il procedimento di sconto per i clienti che visitano il mio sito ed ha incrementato il numero di registrazione alla Newsletter. Grazie Rivo e grazie all'assistente Pete, che è stato molto utile e veloce

La Rugiada Beauty Store
Italy
5 months using the app
TYDAL replied November 30, 2022

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, mantenere i nostri clienti felici è la nostra priorità numero uno. Salute, Kevin

October 27, 2022

Good customer service. Simple to use and gets the job done. Thanks Abbie! ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­

paweverprints
United States
5 months using the app
TYDAL replied October 27, 2022

Awesome! Thanks so much for the positive 5-Star review! 🎉 Cheers, Kevin

November 7, 2022

I installed the app to incentivize more sales. Very easy to use, lots of customization options. I would recommend this app.

Seven Iron
United States
5 months using the app
TYDAL replied November 9, 2022

We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for the 5-star review and for recommending us! 🎉 All the best, Kevin