Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Had an awesome experience with the Rivo Email Popups app, and a huge shoutout to Paul for his quick help. He was there right when I needed him, solving my problems in real time. These guys really are the best - great app and even greater support. Highly recommend it if you’re looking to up your online store game. Thanks, Paul!
Thrilled about your awesome experience and glad we could help in real-time! Thanks for the huge shoutout and recommendation. Here to support your store's success! 🌟
- Kevin & Rivo Team
Super nice and helpful customer service!
So glad you had a great experience! Thank you for your kind words. We're always here to help!
- Kevin & TYDAL Team
I'm still in the middle of creating my pop ups, but so far the process has been easy and the customer service has been amazing - even giving me tips on bettering my website.
Great to hear you're finding the process easy and our support helpful! We're here to offer tips and help anytime. Excited to see your pop-ups!
- Kevin & TYDAL Team
Helpful support and app seems to work well, easy to setup and free!
Great to hear the app works well for you and setup was a breeze! Thanks for appreciating our support. Enjoy the app and here if you need us!
- Kevin & TYDAL Team
Great service, very helpful and kind!
We strive to provide helpful service always. Thanks for sharing your feedback!
- Lea & Rivo Team
Paul was very helpful and patient. He went above and beyond to help
Thanks so much for your feedback! We're glad our team could assist you. We're here to help anytime!
- Lea & Rivo Team
Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!
So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟
- Kevin & TYDAL Team
Great app, does everything it needs to. I've had to pay for similiar apps and this one is just as good. Had a lovely guy called Paul help me out with removing the Powered by Rivo link as well. He was quick to reply to all my concerns.
Great to hear you're enjoying our app and it meets your needs! Delighted our team could assist quickly. Thanks for your kind words!
- Lea & Rivo Team
The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.
We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us!
- Lea & Rivo Team
Abbie was very helpful and gave me some tips on my shop like what to add and how to change a few things that would make my shop more professional!
Happy to hear we could provide valuable tips for your shop! We aim to help your business shine. Thanks for the kind words!
- Kevin & TYDAL Team