Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
Refine
-
By rating
Polite very helpful quick response and done whst I asked with no hesitation.Also offered me great advise and offers
Thanks so much for your kind words and 5-star review! We are here for you anytime. 🙂 Much appreciated, Kevin
This app is great! It is really easy to use for emails. The customize feature is an added bonus and everything is positive. The support representative Lance is so helpful and encouraging. I look forward to seeing everything this app has to offer!
Thank you for being HUMAN! Peace and Love!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
it is great, the support staff are amazing, especially Arianne who was a great help really appreciated it.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Amazing customer service he actually paid attention when I said I was new and he complimented my work done
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin
Arianne was an amazing help and answered all my questions promptly and even gave recommendations to improve my store :)
Thank you for such a kind review! Glad to hear our team was able to provide exceptional support and great advice to help improve your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Works great so far. Paul was super helpful in getting me set up and ready to go. Looking forward to using the app more for our store.
We truly appreciate you using our app! If there's anything else we can do to help, just let us know anytime. Our team will be happy to assist you. Best regards, Kevin
Abby did an amazing. She responded promptly and quickly assisted me with what I needed. This is my first time using this app and she offered suggestions that I could use for my store.
What a wonderful review! 🤩 Your compliments and kind words mean so much to us. Thank you for using our app and for the positive feedback! If there's anything else we can help you with along the way, please don't hesitate to let us know. All the best, Kevin
Great App and great support from Theresa, very helpful and fast! Helped me to remove the label and added some cool features to the app. Well recommended.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin
Amazing app! There are so many helpful and innovative features that your store will definitely need. The customer support is as good as the app, especially Abby, whom I had the opportunity to work with today. She's really attentive, sweet, and helpful. Looking forward to working with her again. 10/10 >3
5-Stars! Whoot Whoot! 🎉We're so thrilled you are satisfied with our app and customer support! We're always striving to top your expectations and love the feedback! If you have any questions or need help along the way, please let us know. Best wishes, Kevin
She went above and beyond my expectations and was so very helpful! She successfully removed the banner at the bottom of the popup and included additional free bees to enhance my store. Thank you so much Trish!
So glad that you love our customer services! 🙌 Thank you for the wonderful review and we truly appreciate you using our app! Cheers 🥃 to success to you and your business! All the best, Kevin