Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

December 20, 2022

Support 100% efficient.
It helped me to remove the copyright mark, and enabled custom CSS.

Thanks

gata sensual
Brazil
5 months using the app
TYDAL replied December 20, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

May 23, 2022

Hello, the service was excellent and betty has done a good job excellent communication and and very friendly.

Nejoom Stationery
United Arab Emirates
5 months using the app
TYDAL replied May 23, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 18, 2022

Ryan was amazing, extremely helpful and interested in my business. If everyone on the team i s like Ryan you all are destined for success

Shop729
United States
5 months using the app
TYDAL replied May 18, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

January 13, 2022

Easy to implement and VERY wonderful customer service. Thank you for the great support and I look forward to working with you further.

Caliber Shop
United States
5 months using the app
TYDAL replied January 14, 2022

Thank you so much for the 5-Star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

Edited March 20, 2023

Excellent app and chat support service. Personalization makes the experience so much better. Thanks for everything Adriane

Bodega Monteviejo
Argentina
5 months using the app
TYDAL replied March 20, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

October 20, 2022

Great Costumers Service , fast problem solving... I totally recommend Rivo Email. Thank you Arianne

THE DUOSTORE
Romania
5 months using the app
TYDAL replied October 20, 2022

Wonderful! Thanks so much for the 5-Stars and for recommending us to the Shopify community! All the best, Kevin

December 28, 2022

Great APP, just started using it, but looks pretty good so far! Also, the support is amazing :) Thank you!

TBBS
Canada
5 months using the app
TYDAL replied December 29, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

June 1, 2022

Todo perfecto, atención muy rápida y completa, muy agradable y amable, a activado las opciones enseguida.

Aquona
Spain
5 months using the app
TYDAL replied June 1, 2022

¡Estamos muy contentos de que esté satisfecho con nuestra aplicación y nuestros servicios! ¡Muchas gracias por la revisión positiva de cinco estrellas! 🌟 Mis mejores deseos, Kevin

July 19, 2023

Jel was very helpful and lovely! She added additional tips to help boost your store! Wonderful customer service!

baddiepink
United States
5 months using the app
TYDAL replied July 26, 2023

Thanks for the awesome review! 😊 We love going the extra mile to provide tips to boost your store. We're glad you had a wonderful experience with our team!
- Lea & Rivo Team

June 24, 2022

Helped me solving the rivo brandmark problem, took a bit long for it to refresh but that is because of the store refreshing and connecting again!

STEAVOSTORE
Netherlands
5 months using the app
TYDAL replied June 24, 2022

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin